Melina Morales
Surprise,AZ
Summary
Dynamic Receptionist Administrator with Gothic Landscape Inc., adept at enhancing customer service and streamlining office operations. Expert in multi-line phone management and file organization, I successfully coordinated appointments and improved document retrieval efficiency. Committed to creating a welcoming environment while ensuring effective communication and support for staff and clients.
Overview
2
2
years of professional experience
Work History
Receptionist Administrator
Gothic Landscape Inc.
01.2021 - 10.2022
- Greeted visitors and directed them to appropriate departments, ensuring a welcoming atmosphere.
- Managed incoming calls and emails, responding promptly to inquiries and routing messages effectively.
- Assisted in scheduling appointments and coordinating meeting logistics for staff and clients.
- Maintained organized filing systems, both physical and digital, enhancing document retrieval efficiency.
- Processed office correspondence, including mail distribution and preparation of outgoing documents.
Education
High School Diploma -
South Pointe High School
Phoenix, AZ05.2020
Skills
- Reception management
- File organization
- Multi-line phone operation
- Appointment setting
- Customer service
- Data entry
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
Gothic Landscape Inc.
01.2021 - 10.2022
High School Diploma -
South Pointe High School