To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
House Of Gainz
Georgetown, TX
11.2023 - Current
Trained new team members on company procedures, customer service and issue resolution.
Collected payments, processed transactions and updated relevant records.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Resolved customer problems and complaints.
Server
Razzoo's Cajun Cafe
Round Rock, TX
05.2023 - 11.2023
Served food and beverages promptly with focused attention to customer needs.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Front Desk Receptionist
Golds Gym
Pflugerville, TX
01.2023 - 07.2023
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Trained new team members on company procedures, customer service and issue resolution.
Projected positive atmosphere, making gym welcoming and inviting.
Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Educated participants on proper nutrition and healthy lifestyle habits.
Cashier Assistant Manager
Evas Pastries
Peabody, MA
07.2018 - 11.2022
Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
Assisted in recruiting, hiring and training of team members.
Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Fostered positive work environment by consistently treating all employees and customers with respect and consideration.
Reported issues to higher management with great detail.
Worked effectively in fast-paced environments.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
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