Melina Perkins
Correctional Officer
Galva,IL
Timeline
Correctional Officer - State of Illinois- Department of Correction
06.2018 - Current
Warehouse Specialist - Ace Hardware
02.2018 - 06.2018
Area Manager - Farm King
02.2017 - 02.2018
Retail Banker - Woodforest National Bank
09.2014 - 08.2016
Customer Service Representative - MidAmerican Energy
05.2014 - 09.2014
Retail Banker/Key Holder - Woodforest National Bank
07.2012 - 05.2014
Galva High School - Diploma, General Studies
2008 - 2011
Work History
Correctional Officer
State of Illinois- Department of Correction
Kewanee, IL
06.2018 - Current
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Warehouse Specialist
Ace Hardware
Princeton, Illinois
02.2018 - 06.2018
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Area Manager
Farm King
Kewanee, Illinois
02.2017 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Retail Banker
Woodforest National Bank
Kewanee, IL
09.2014 - 08.2016
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Customer Service Representative
MidAmerican Energy
Davenport, Iowa
05.2014 - 09.2014
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Retail Banker/Key Holder
Woodforest National Bank
Silvis, Illinois
07.2012 - 05.2014
- Organized and detail-oriented with a strong work ethic.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Worked effectively in fast-paced environments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Education
Diploma - General Studies
2008 - 2011
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
- Policy enforcement
- Restraint techniques
- Inmate monitoring
- Self-defense tactics
- Search and seizure procedures
- Contraband seizure
- Facility security
- Weapons training
- Prisoner transport
- Work crew management
- Attention to detail
- Professionalism and courtesy
- Cash handling expertise
- Customer relationship development
- Patience and empathy
- Listening and comprehension
- Data entry efficiency
- Sales and Cross-selling
- Phone etiquette