Melina Ramirez
Maywood,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Self-motivated work ethic and a productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Billing Specialist
Legacy Drayage, Inc.
10.2023 - Current
- Review and prepare approximately 500 invoices monthly to be sent directly to the customer, ensuring accuracy and completeness of billing data.
- Collaborate with the CFO and warehouse department to resolve billing issues in order to maintain client relationships.
- Follow up on overdue invoices and respond promptly to customer billing inquiries on a daily basis.
- Prepared and submitted daily billing report to management and factory company for financial overview.
Administrative Assistant
Rg's Transportation, Inc.
01.2022 - 10.2023
- Assisted human resources daily with a bi-weekly payroll for a staff of 50 workers and aided the onboarding/offboarding process for new hires or departing employees.
- Executed record filing system to improve and maintain document and employee records.
- Managed phone and email correspondence and delivered messages to staff.
- Self-directed provided clerical support for accounts payable, management and assisted in employee relations.
Picker
UTR Associate
01.2021 - 01.2022
- Prepare 5-10 orders for each dispatched driver within 10 minutes for an average total of 1,000 orders daily.
- Provide onboarding training and support for 1-2 incoming pickers.
- Effectively problem-solved out of stock, missing items, product exchange issues with order on a daily basis.
- Maintained demanding productivity goals by taking on extra hours during busy periods to meet tight delivery windows.
WFM Amazon Shopper
FC Associate l, Direct
11.2020 - 01.2021
- Operated Amazon-provided device with mobile application to receive 'Prime now' online grocery orders.
- Successfully met order requirements and correctly packed and labeled groceries for delivery/pick-up.
- Worked productively with customers to request permission for substitutions and communicate in real-time.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Education
Bachelor of Science - Wildlife Management and Conservation
Humboldt State University
Arcata, CA05.2020
Skills
- Bilingual(English/Spanish)
- Leadership/Flexible
- Microsoft Suite
- Customer Service
- Data Entry/Payment Processing
- Time Management skills
- Self-directed
- Quality Assurance
Timeline
Billing Specialist
Legacy Drayage, Inc.
10.2023 - Current
Administrative Assistant
Rg's Transportation, Inc.
01.2022 - 10.2023
Picker
UTR Associate
01.2021 - 01.2022
WFM Amazon Shopper
FC Associate l, Direct
11.2020 - 01.2021
Bachelor of Science - Wildlife Management and Conservation
Humboldt State University
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