MELINA Ramirez
Dallas,TX
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Sales Associate Seasonal
Levine's
10.2020 - Current
- Maintain constant presence on sales floor to address customers needs
- Approach approximately 60-80 customers during back to school season and initiate conversations to determine buying preference
- Assist customers with trying on items, finding appropriate sizes and completing purchases
- Inquire about buying experience, item preferences and future purchases
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Substitute Teacher, Pre-k -12
Kelly Services
09.2022 - 09.2024
- Supervised approximately 15-60 children during lunchroom, recess, and classroom activities.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
Substitute Teacher, K-Eighth Grade
La Academia De Estrellas Charter School
10.2022 - 03.2024
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Kept approximately 24-60 students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Supervised lunchroom and recess activities.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
Praise Team and Worship
Dallas First Church
11.2018 - 05.2022
- Interpreted approximately 3 songs per week and modified music to personalize performances.
- Applied knowledge of harmony, melody, rhythm and voice production to individualize presentations and maintain audience interest.
- Trained and prepared voice, using various melodies and ranges such as soprano, tenor, alto and bass.
- Observed choral leaders or prompters for cues or directions in vocal presentations.
- Memorized all lines and cues in timely manner.
Bank Teller
Bb&t
08.2019 - 03.2020
- Managed high-volume of approximately 20-60 transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Identified and reported suspicious behavior to security personnel as appropriate
- Recommended bank products and services to current and prospective customers
- Reduced errors by double checking transactions
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Daycare Assistant
Dallas First Church
06.2016 - 06.2018
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Taught children to organize toys, wash hands and share by leading by example.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Kept children between ages of 2 and 4 safe and secure with vigilant oversight.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
Insurance Agent Assistant
Nationwide Insurance
09.2014 - 05.2016
- Exceeded company sales goals for new policies
- Pursued continued professional development through insurance workshops, course and webinars
- Upsold products to policyholders and potential new clients
- Drove client retention by increasing savings opportunities and identifying premium discounts
- Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns
- Processed applications, payments, corrections, endorsements and cancellations.
Bank Teller
Bank Of America
02.2013 - 09.2014
- Maintained optimal financial controls by securing funds and making accurate transactions
- Counted as much as $10k to $50k in daily funds with manual and machine-assisted methods
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets
- Verified amounts and integrity of every check or funds transfer
- Identified customer financial needs, goals and objectives and offered appropriate financial products to suit needs
- Explained bank services, financial products and applicable fees to customers.
Pharmacy Technician
Walgreens
01.2012 - 02.2013
- Received, reviewed, dispensed and labeled over 25 prescriptions daily with expert accuracy
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
- Verified and filled over 40 prescriptions per day in busy pharmacy setting
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests
- Researched customer health insurance plans to provide prescription authorization and efficient patient care
- Created new customer profiles and updated information in pharmacy computer systems
- Cash handling and balancing cash drawer on daily basis.
Senior Beauty Advisor
Walgreens
02.2008 - 01.2012
- Suggested, used and marketed appropriate products to clients for skin, nail and hair care to increase company profit
- Maintained updated knowledge of industry products, including chemical composition, structure and properties
- Maintained relationships with most long-term clients
- Applied makeup to achieve desired day-to-day and special event looks
- Increased sales by in providing exceptional service and maintaining positive and energetic attitude
- Recommended products to customers to meet current needs or resolve specific concerns
- Balanced and handled cash register
- Daily basis
Education
High School Diploma - undefined
L.G Pinkston
05.2006
Skills
- Fluent in Spanish and English
- Customer service skills
- Team player
- Organization and Planning
- Complex problem-solver
- Client retention
- Money handling
- Customer follow-up
- Merchandising knowledge
- Office equipment operations
- Service-oriented mindset
- Microsoft PowerPoint
- Student Learning Support
- Classroom Instruction
Affiliations
Dallas First Church Praise and worship team
Praise and worship team is the ministry where I serve located in Dallas, Tx.
Dallas First Church has been in ministry’s since 1982.
During the coarse of 4 years I have sang soprano with the Praise and worship team.
Timeline
Substitute Teacher, K-Eighth Grade
La Academia De Estrellas Charter School
10.2022 - 03.2024
Substitute Teacher, Pre-k -12
Kelly Services
09.2022 - 09.2024
Sales Associate Seasonal
Levine's
10.2020 - Current
Bank Teller
Bb&t
08.2019 - 03.2020
Praise Team and Worship
Dallas First Church
11.2018 - 05.2022
Daycare Assistant
Dallas First Church
06.2016 - 06.2018
Insurance Agent Assistant
Nationwide Insurance
09.2014 - 05.2016
Bank Teller
Bank Of America
02.2013 - 09.2014
Pharmacy Technician
Walgreens
01.2012 - 02.2013
Senior Beauty Advisor
Walgreens
02.2008 - 01.2012
High School Diploma - undefined
L.G Pinkston
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