Hi, I’m
Melina Rodriguez
Secretary
Irving,TX
Summary
At Accounting Study, I excelled in office administration and customer service, managing sensitive data with utmost confidentiality and enhancing business processes through effective communication. My proactive approach in scheduling and follow-ups, coupled with my organizational skills, significantly contributed to the efficiency of our team, demonstrating a strong blend of hard and soft skills.
Overview
1
year of professional experience
Work History
Accounting Study
Secretary
01.2024 - 08.2024
Job overview
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
E. L. L. A. Secretary SchooldLima- Peru
02.2017
Skills
- Customer Service
- Verbal and written communication
- Office Administration
- Organization
- Appointment Scheduling
- Confidentiality understanding
Languages
Español
Native or Bilingual
English
Professional Working
Timeline
Secretary
Accounting Study
01.2024 - 08.2024
E. L. L. A. Secretary Schoold
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