Melina Rosas
Houston,TX
Summary
I am a motivational leader and an excellent problem-solver with supervision, team-building, and customer service skills. I have a proven track record of stepping into new roles and making positive changes that drive company success. I am focused on maximizing employee engagement and performance through training, monitoring, and morale-building techniques.
Overview
1
1
Certification
Work History
Assistant Manager
Gulf Coast Regional Blood Center
Houston, TX
6/29/24 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with the facility manager to develop strategies for achieving component goals.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Delegated tasks to team members based on skill level and to achieve organizational goals.
- Assisted facility manager in evaluating employee performance and cultivating improvement initiatives.
- Led employee performance evaluations and provided coaching opportunities.
Trainer
Gulf Coast Regional Blood Center
Houston, TX
10/25/21 - 6/23/23
- Conducted onboarding sessions to orient new staff members about company policies and procedures.
- Collaborated with my peers to ensure the accuracy of the content being delivered to trainees.
- Adapted teaching methods according to the needs of individual learners or groups.
- Provided feedback on employee performance based on observed results during training sessions.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.
- Maintained up-to-date records of trainee progress and provided regular updates to my manager.
- Documented all training activities, including attendance records, training checklists, and classroom assignments.
- Recommended changes or improvements in existing training processes as needed.
Education
Medical Assistant - Medical Assisting
College For Health Care Professional
Houston, TX03-2017
Skills
- Task Delegation
- Employee Performance Evaluations
- Donor rapport
- Policy Enforcement
- Staff Management
- Team motivation
- Orientating and training
- Staff Development
- Employee engagement
- Staff Training and Development
- Compliance understanding
- Blood Components and Service Knowledge
- Policy administration
Languages
Spanish
Native/ Bilingual
Certification
- Licensed Phlebotomist
Timeline
Assistant Manager
Gulf Coast Regional Blood Center
6/29/24 - Current
Trainer
Gulf Coast Regional Blood Center
10/25/21 - 6/23/23
Medical Assistant - Medical Assisting
College For Health Care Professional