Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities. Fl
Overview
6
6
years of professional experience
Work History
Ice Cream Scooper
Hometown Creamery
05.2023 - 08.2023
Enhanced customer experience by providing prompt and friendly service while scooping ice cream.
Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
Assisted in inventory management by restocking ice cream flavors and supplies to ensure availability for customers.
Operated cash register, taking payments and issuing customer receipts.
Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
Restaurant Hostess
Portobellos Italian Restaurant
10.2021 - 05.2022
Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Maintained organized waitlist for busy dining, ensuring efficient seating of guests.
Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Cashier
Marshalls
08.2019 - 10.2021
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Greeted customers entering store and responded promptly to customer needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Stocked, tagged and displayed merchandise as required.
Assisted customers with returns, refunds and resolving transaction issues.
Camp Counselor
Spring Lake Day Camp
06.2021 - 08.2021
Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
Worked with children of varying age, interest, skill, and developmental levels.
Collaborated with other camp counselors to design fun and enriching learning activities for campers.
Assisted in preparing meals and snacks to provide nutritional needs to campers.
Associate
Madewell
04.2024 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.