Receptionist
- Greeted and directed visitors, ensuring positive first impressions and a welcoming atmosphere.
- Managed multi-line phone system, efficiently routing calls to appropriate personnel.
- Scheduled appointments and maintained calendars for staff, optimizing time management.
- Processed incoming mail and packages, coordinating distribution to relevant departments.
- Maintained office supplies inventory, ordering replenishments to avoid shortages.
- Assisted in organizing company events, enhancing team engagement and collaboration.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.