Melina Zeledon
Summary
With 25 years as a Medical Assistant, 10 of those years in Dermatology and a medical spa, I discovered my passion for skincare, which led me to become a licensed Esthetician and Laser Technician. I bring a strong clinical background, attention to detail, and a results-driven approach to skin health. Fluent in Spanish and experienced in medical terminology, I'm committed to providing personalized, high-quality care. I believe healthy skin si beautiful skin am eager to continue learning and growing in the field.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Medical Aesthetician/CLT/LSO
Phoenix Skin Spa
11.2022 - Current
- Experience in Medical Esthetics providing skin treatments with medical skin grade products, chemical peels, microneedling with PRP, laser tattoo removal, skin rejuvenation, skin tightening, hair removal and women's health
- Patient consultation regarding skin care products, aesthetic treatments, and laser treatments, establish skin goals, educate patients regarding all risks, benefits, and expectations of treatments, and create a treatment plan tailored to each patient's needs
- Perform a variety of laser treatments to treat different skin conditions, including, Clear and Brilliant, laser tattoo removal, IPL, NgYAG, laser hair reduction and radio frequency such as Thermage
- Translate products/treatments/modalities to Spanish speaking Patients
Back Office Medical Assistant
Center for Dermatology and Plastic Surgery
01.2022 - 11.2022
- Room patients, take chief complaint, update medical records, scribe all collected information into patients chart into EMR system (EMA), set up and assist provider(s) with any biopsies, injectables, procedures at the time of visit, send medications electronically obtain prior authorization if needed, return patients messages daily, clean rooms after each patient visit, stuck rooms.
- Vein & Vascular: Room patient, set up for procedure, obtain medical history from patient in detailed, take photos and attach to chart, take measurements for pressure stockings, schedule patients' appointments, obtain prior authorization for medical vein treatment and translate as needed.
Bilingual Back Office Medical Assistant
Phoenix skin Dermatology
09.2016 - 08.2020
- Back Office MA: Room patients, prepare patient for appointment by taking vitals, history, chief complaint, and any other related issues into the EMR system (NexTech) for providers to review with Patients. Transcribe during visit, prepare patient patients by numbing and assist with biopsies, cyst removal or any other excisions, administer biologic SQ injections, blood draws for lab testing, prior authorizations, prescription refills, order medical supplies for all medical office needs. Translate daily medical terminology.
- Spa MA: Perform chemical peels (Glycolic, TCA, Jessner's), microdermabrasion, LED light therapy, removal of skin tags by snipping or cauterizing, blood draws for microneedling, numbing for tattoo removal (PicoSure). Retail sales of all skin care brands, and treatments.
Bilingual Back Office Medical Assistant
Academic Urology & Urogynecology of Arizona
06.2013 - 08.2016
- Room patients obtain vitals, UA testing, bladder ultrasounds, assist physicians with vasectomies, and minor surgeries. Order all medical supplies. Travel to different office locations. Translate daily.
Front/Back Office Medical Assistant
ASU Health Services (Downtown)
09.2010 - 03.2013
- Front Office: Worked with diverse environment through college students, performing front office procedures such as appointment scheduling, answering phone calls, returning messages in a timely manner, insurance verification, eligibility for discount fee charges, collect service fees, post payments into accounts, maintain database for reporting purposes, maintain establish policies and procedures, excellent patient relationship through excellent customer service skills, proficient with Microsoft applications such as Word, excel, Outlook, and Centricity (Electronic medical records).
- Back Office: Prepare patients for appointments with provider/clinician by rooming patients, take vital signs, and enter health information and baseline biophysical into electronic records. Excellent skill with blood draws, EKG, breathing treatments, injections, and vaccine. Also perform in house labs/testing such as pregnancy test, strep, influenza, urinalysis, check patient out. All these while working for three specialty providers; Psychiatrist, Psychologist, and Family medicine.
Bi-lingual Medical Assistant/Surgical Assistant
General Surgeon & GI Specialist
08.2009 - 03.2011
- Room Patient's input chief complaint, review of symptoms, personal history, family history, medication(s) intake (if applicable). Record Patient's physical examination(s), send prescribed medication to the pharmacy electronically, enter diagnosis, and the plan into electronic chart (Aprima).
- Give out samples (explain their usage) of the pertaining visit, and schedule a follow up appointment if needed. Process authorizations for medications, and blue light Patients in a timely manner. Translate for all physicians. Assist the Physicians with procedures, surgeries, and preparing the Patient.
Medical Assistant
InVision HR
08.2007 - 12.2009
- Temporary Agency work with three OB/GYN physicians at St. Joseph's Medical Center.
- Taking vitals, assist providers with procedures such as: pap smears, colposcopy, endometrial biopsy, and leaps. Vena punctures administration, attend messages on a timely manner, prescription refills, schedule surgeries, obtain prior authorizations, prepare charts for the next day, clean and autoclave instruments, and translate.
Back Office Medical Assistant
StarMed (Temp. Agency)
08.1999 - 08.2007
- Successfully completed long-term assignments in- Family Practice, Ob/Gyn, Cardiology, Pulmonologists, Urology, Orthopedics, Pediatrics, Research Centers, and Dermatology practice.
- All of these assignments consisted of the following front/back office procedures. Front: Checking in/out, collecting payments from patients, verifying insurance, inputting patient information into the system, and scheduling appointments. Back: Taking vitals, room patients, injections, echocardiograms, ear lavage, vena punctures, assist providers with procedures, prescription refills, attend to phone messages, obtain authorizations for prescriptions procedures and medical equipment, order office supplies, prepare charts for the next day, and translate.
Education
Certified Laser Technician/LSO -
03.2024
Licensed Esthetician - undefined
08.2022
Medical Assistant - undefined
06.1999
Skills
- Medical spa operations
- Pre-and Post-operative care
- Chemical peel expertise
- Skin rejuvenation methods
- Patient education
- Client consultation
- Dermaplaning techniques
- Microdermabrasion proficiency
- Advanced skincare techniques
- Facial treatments
- Appointment scheduling
- Radiofrequency skin tightening
- Hydrafacial treatments
- Injectable administration
- Acne treatment expertise
- Laser hair removal
- Sanitation and sterilization
- LED light therapy
- Customer service
- Attention to detail
- Multitasking and organization
- Skincare product sales
- Verbal and written communication
- Sanitization
- Customer consultation
- Spa retail sales
- Arizona licensed esthetician
- Retail sales
- Excellent team player
- Skin analysis
Certification
- Licensed Esthetician - 2022 to Present
- Certified Laser Technician- Phoenix Skin Spa - 2022 to Present
- Medical Assistant- 1999-2022
Languages
Spanish
Native or Bilingual
Timeline
Medical Aesthetician/CLT/LSO
Phoenix Skin Spa
11.2022 - Current
Back Office Medical Assistant
Center for Dermatology and Plastic Surgery
01.2022 - 11.2022
Bilingual Back Office Medical Assistant
Phoenix skin Dermatology
09.2016 - 08.2020
Bilingual Back Office Medical Assistant
Academic Urology & Urogynecology of Arizona
06.2013 - 08.2016
Front/Back Office Medical Assistant
ASU Health Services (Downtown)
09.2010 - 03.2013
Bi-lingual Medical Assistant/Surgical Assistant
General Surgeon & GI Specialist
08.2009 - 03.2011
Medical Assistant
InVision HR
08.2007 - 12.2009
Back Office Medical Assistant
StarMed (Temp. Agency)
08.1999 - 08.2007
Licensed Esthetician - undefined
Medical Assistant - undefined
Certified Laser Technician/LSO -
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