I take pride in delivering exceptional customer service experiences, especially while addressing complex issues. I strive to connect with various types of customers to include utilizing my basic Spanish skills and leveraging technology, ensuring that those who may have language barriers feel understood and supported. Additionally, I prioritize reducing theft prevention and safety issues to create a secure environment for everyone,
I have successfully completed courses in Microsoft related software, Human Resources, and Financial Literacy, which have further equipped me to serve and assist others with care and understanding.
Customer Service Representative/Sales Associate - Responsible for effectively managing the Self-Checkout area to include commitment to providing excellent customer service through greeting engagement, ensuring smooth transaction experiences, addressing questions and resolving any issues, and processing returns. Additionally, I provide team support by assisting in stocking items in the freight area of the store.
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