Melinda Abbott
North Berwick,ME
Summary
Conscientious Healthcare professional offering over 17 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Enthusiastic . Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as a Medical Assistant.
Buying a house and Moving to Moscow, ME
Overview
17
17
years of professional experience
Work History
Registered Medical Assistant
Mass General Brigham
Somersworth, NH
01.2023 - Current
- Performed patient assessments, including vital signs and medical history documentation.
- Assisted physicians in exams, treatments, and procedures.
- Prepared laboratory specimens for analysis and organized lab results.
- Provided instruction to patients on medication usage and treatment plans.
- Maintained clinical records according to HIPAA regulations.
- Maintained inventory levels, and stocked exam rooms with necessary equipment.
- Greeted patients upon arrival at the office and managed scheduling of appointments.
- Administered injections under direct supervision of a physician or nurse practitioner.
- Answered incoming calls, responded to inquiries, and scheduled follow-up visits as needed.
- Assisted with administrative duties such as filing paperwork and preparing documents for review by physicians or other healthcare providers.
- Educated patients about health maintenance activities such as diet modification, exercise programs, smoking cessation advice.
- Processed prescription refills in accordance with established protocols.
- Conducted physical examinations of patients utilizing standard diagnostic instruments.
- Managed daily data entry into electronic health record systems.
- Collected specimens for laboratory testing according to accepted standards.
- Ensured all medical equipment was functioning properly prior to use.
- Performed quality control measures for accuracy of test results.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Scheduled appointments for patients via phone and in person.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
Registered Medical Assistant
Health Care Resource Centers
Somersworth, NH
10.2017 - 01.2023
- Providing quality care
- Performing vitals, preparing charts in EMR (Smart)
- Phlebotomy
- Helping at front desk, performing drug screens, scheduling intakes, receiving and applying payments
- Balancing and performing bank deposit
- Providing support with drug addiction patients in treatment and recovery
- Performed routine checks and diagnostic testing by collecting and processing specimens
- Documented vital signs and health history for over 500 patients
Registered Medical Assistant
Martins Point Healthcare
Portsmouth, NH
01.2011 - 08.2017
- Providing quality patient care, Assist Doctors with minor procedures, room patients, perform vitals, Phlebotomy, administer injections and immunizations, EKG's, record information properly in patient charts via EMR (Athena), triage, schedule appointments, call patients with results
- Worked with suboxone patients
- Helping with inductions . Provided continual support to patients
Medical Assistant
SMMC Primecare Physicians
Old Orchard Beach, ME
07.2007 - 10.2010
- Provided quality patient care, roomed patients, performed vitals, Phlebotomy. Administered injections and immunizations. Performed EKG's. Recorded information properly in patient charts via E-clinical works. Triaged . Scheduled appointments, called patients with results. In charge of Inventory and taking care of supplies. Performed front desk and check out duties as needed. Processed referrals and obtained prior authorizations for insurance. Processed incoming payments
Education
Associate Degree - Medical Assisting
Andover College
South Portland, ME2007
Skills
- Privacy and confidentiality
- Regulatory Compliance
- Patient Scheduling
- Phlebotomy
- Completing insurance forms
- Medical office administration
- EMR / EHR
- First Aid/CPR
- Customer service
- Data Entry
- Month-end closing procedures
- Collection practices
- Financial Reporting
- Payment processing
- Sheet balancing
- Patient Assessments
- Infection control procedures
- Insurance Verification
- Electronic Health Records Management
- First-aid and CPR
- Immunization Administration
- HIPAA Compliance
- Vital Sign Monitoring
- Patient Care Coordination
- Blood collection
- Venipuncture
- Specimen Preparation
- Infection Control
- Diagnostic Testing
- Quality Control
Timeline
Registered Medical Assistant
Mass General Brigham
01.2023 - Current
Registered Medical Assistant
Health Care Resource Centers
10.2017 - 01.2023
Registered Medical Assistant
Martins Point Healthcare
01.2011 - 08.2017
Medical Assistant
SMMC Primecare Physicians
07.2007 - 10.2010
Associate Degree - Medical Assisting
Andover College