Melinda Ascani

Knowledgeable use of the computer, printer, scanner, telephone, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications. Basic knowledge of insurances, including eligibility and benefit coverage, and other relevant information, Written and verbal communication skills

Check patients in, update patient information, such as patient history/information, avoiding creation of duplicate Medical Records for additional patient visits.

Ensure insurance eligibility, update insurance information if needed with accurate information obtained from the health plan during the verification process; ensures valid prior authorization, if applicable.

Collect co-pays/deductibles based on insurance eligibility information and/or EMC uninsured cash discount quotes for emergency and outpatient services; provides patient with receipt of payment, if applicable.

Complete all paperwork upon check in, including patient HIPAA regulation information, obtain patient required signatures and forms that are necessary for the appropriate department services.

Perform daily cash balancing per department guidelines, if applicable.

Guaranty completion of Medicare Advanced Beneficiary Notice (ABN) and (LMRP) program requirements, including patient notification and signature requirements at time of service.

Scan in insurance cards and other necessary forms of identification.

Complete Medicare Screening Form for all Medicare patients per Medicare requirements.

Assist other staff in ensuring that all patients are registered in a timely manner.

Maintain completion of patient pre-registration at department standard.

Ensure that all patient complaints or concerns are processed using the appropriate chain of command.

Created spreadsheets in Excel to track data such as daily attendance, photo permissions,

failure to code in/out, children's illness and tracking immunizations, etc.

Reviewed contracts for accuracy prior to expediting them to bookkeeping.

Coordinated tours for possible enrollments with the Director.

Provided administrative support to the Director by completing all tasks given.

Ensured compliance with licensing regarding all children's and employee's files.

Maintained confidential records relating to personnel.

Ordered ASQ (Assessments) for all preschool age children and younger and maintained

referrals through First 5.

Answered phones, made copies, scanned and emailed documents.

Resolved any parental concerns in a timely manner while maintaining positive relationships

with families.

Assisted when needed in classrooms

Tracked and maintained medication records for children and administered medication when

needed.

Cared for sick children while waiting arrival of guardians in the office.

Managed front desk operations including greeting visitors, answering questions or directing

them to appropriate personnel.

Monitored needed office supplies and emailed director to place orders when needed.

Maintained filing system for records, correspondence and other documents.

Instructed children in activities designed to promote social, physical and intellectual growth,

including art, science, math, small and large motor skills, literacy and playtime

Activities and skills included learning to listen to instructions, playing with others and using play

equipment

Developed monthly newsletters and weekly lesson plans

Executed communication with families about daily activities and any concerns regarding the

students' work or behavior.

Assisted teachers in classrooms

Made copies, created documents and filed children's work

Worked in small groups with children to assist in reading, math and other classwork

Supervised outside activities during outside play, lunch and snack.