Melinda Batchelor
Administrative Assistant
Greensburg,PA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
2
2
Languages
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Administrative Assistant
Magee Heart Center, UPMC
Pittsburgh, PA
07.2020 - 07.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze and report on patients and projects.
- Participated with a small team to manage schedules of six providers and three tests provided by the office
- Managed patient billing, and other software tracking of required information.
Housekeeping Manager
Camp-of-the-Woods
Speculator, NY
01.2018 - 02.2020
- Managed a team of 10 full-time staff and 30+ summer staff to perform maid service and clean rooms
- Built monthly schedules and daily game plans, assigning tasks to assure all needs were met .
- Tracked inventory and purchased housekeeping supplies, staying within budget.
- Addressed and resolved guest requests and complaints in regards to housekeeping.
- Worked with front desk to respond promptly to all guest requests.
Executive Assistant
Camp-of-the-Woods
Speculator, NY
07.2013 - 01.2018
- Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Developed and updated spreadsheets and databases to track, analyze and report required data.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Assistant Personnel Manager
Camp-of-the-Woods
Speculator, NY
05.2011 - 07.2013
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 300 annual summer employees.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Developed, coordinated, and approved schedules for up to 12 different summer departments.
- Supervised team responsible for physical and emotional health of summer staff.
Education
B.S - Molecular Biology
Grove City College
Grove City, PA 08.2007 - 05.2011
Skills
Office administration
Spreadsheet management
Recordkeeping
Supervising staff
Scheduling
Time management
Quality assurance
Staff Management
Meeting minutes
Documentation and reporting
Multi-line Telephone Systems
Conference planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Administrative Assistant
Magee Heart Center, UPMC
07.2020 - 07.2021
Housekeeping Manager
Camp-of-the-Woods
01.2018 - 02.2020
Executive Assistant
Camp-of-the-Woods
07.2013 - 01.2018
Assistant Personnel Manager
Camp-of-the-Woods
05.2011 - 07.2013
B.S - Molecular Biology
Grove City College
08.2007 - 05.2011