MELINDA BOILEAU
Crofton,MD
Summary
Dedicated and results-driven professional with over 15 years of experience spanning real estate, administration, and research. Proven success managing complex projects, overseeing property transactions, and improving operational efficiency. Highly skilled in contract negotiation, policy implementation, and data-driven decision-making. Recognized for exceptional communication, organization, and leadership abilities. Adaptable, collaborative, and committed to excellence.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Real Estate Agent
RE/MAX Executive
01.2018 - Current
- Facilitated 100+ successful residential property transactions with high client satisfaction.
- Led digital and social media marketing initiatives that increased lead generation by 30%.
- Hosted multiple first-time homebuyer seminars and community engagement events.
- Managed property marketing, project rehabilitation, and vendor coordination.
- Implemented a new CRM to streamline client tracking and communication efficiency.
Office Support Associate II
Anne Arundel County Government
01.2023 - 11.2024
- Manage over 300 properties and 50+ employees’ work orders within the Facilities Management Division.
- Maintain electronic databases, vendor contracts, and financial accuracy for accounts payable.
- Assist management with invoice processing, procurement documentation, and clerical operations.
- Support internal teams and cultivate relationships across departments to enhance communication and workflow.
- Proficient in EnterpriseOne, JP Morgan P-Card, Google Workspace, and Microsoft Office.
Resource Management Specialist
Baltimore City
11.2024 - 10.2025
- Promote inclusivity, equity, and respect for diverse perspectives through team-building activities and training sessions. Encourage innovative problem-solving and idea-sharing among team members.
- Coordinate labor resources for renovation and maintenance tasks, forecast labor needs, and collaborate with project managers and contractors. Utilize advanced technology platforms for real-time labor tracking and ensure data accuracy.
- Review and assess permits, violations, and compliance paperwork to ensure adherence to local, state, and federal regulations. Identify compliance risks and recommend corrective measures.
- Manage the invoice lifecycle, ensuring alignment with contracts and budgets. Act as the primary liaison with vendors to resolve discrepancies and ensure timely payments.
- Assist in transitioning to new systems, ensuring data integrity and conducting testing. Provide training and support for team members on new technologies.
- Conduct market research to identify and assess potential vendors. Develop standardized onboarding processes and ensure vendor compliance with company standards.
- Establish systems for tracking, consolidating, and analyzing data. Develop standardized reporting formats and identify key performance indicators (KPIs) for operational improvement.
- Implement inventory management procedures for construction materials and equipment. Oversee fleet vehicle maintenance, insurance renewals, and compliance.
- Verify contractor insurance and compliance certifications. Monitor vendor performance and conduct evaluations to maintain partnerships aligned with company goals.
- Develop procurement strategies leveraging technology platforms for cost-efficiency. Build strong supplier relationships to ensure high-quality materials availability.
- Collaborate across departments to enhance workflow and communication. Perform ad hoc tasks to meet departmental needs.
Real Estate Research Associate II
CoStar Group
01.2013 - 01.2018
- Managed customer accounts and maintained a comprehensive commercial real estate database.
- Conducted market research, prepared comparables, and authored real estate news stories.
- Tracked tenant movements and analyzed market trends to support client decision-making.
Credentialing Specialist
Impulse Monitoring
01.2009 - 01.2012
- Monitored hospital credentials for 180+ neurophysiologists nationwide.
- Ensured compliance with Medicare, Medicaid, and Joint Commission standards.
- Trained and supervised credentialing assistants and streamlined data tracking systems.
Clinical Regulatory Specialist
PPD
01.2000 - 01.2008
- Supported clinical trials, maintained regulatory compliance.
Administrative Assistant
DEA
01.2000 - 01.2008
- Managed documentation, reports, and confidential case files.
Quality Assurance Associate
Pharmaceutics International
01.2000 - 01.2008
- Oversaw QA documentation and compliance.
Education
B.A. - Sociology
Towson University
General Studies
Anne Arundel Community College
Skills
- Real Estate Sales & Negotiation
- Project & Lease Management
- Policy Implementation & Administrative Support
- Market & Cost Analysis
- CRM Systems (EnterpriseOne, Google Workspace, Microsoft Office)
- Accounts Payable & Vendor Coordination
- Customer Service & Team Leadership
Certification
- Maryland Real Estate Salesperson License
- Fair Housing
- Maryland Real Estate Code of Ethics
- EnterpriseOne
AWARDS
RE/MAX Platinum Team Award (2018–2023)
CUST
References available upon request.
Timeline
Resource Management Specialist
Baltimore City
11.2024 - 10.2025
Office Support Associate II
Anne Arundel County Government
01.2023 - 11.2024
Real Estate Agent
RE/MAX Executive
01.2018 - Current
Real Estate Research Associate II
CoStar Group
01.2013 - 01.2018
Credentialing Specialist
Impulse Monitoring
01.2009 - 01.2012
Clinical Regulatory Specialist
PPD
01.2000 - 01.2008
Administrative Assistant
DEA
01.2000 - 01.2008
Quality Assurance Associate
Pharmaceutics International
01.2000 - 01.2008
B.A. - Sociology
Towson University
General Studies
Anne Arundel Community College