Melinda Botkin
Mason,OH
Summary
Dedicated nurse with 25+ years of experience in patient care, staff supervision, and department operations. Expert in multitasking and prioritizing patient needs and daily assignments. Demonstrated ability to maintain composure under pressure, effectively managing difficult patients and high-stress situations. Known for fostering strong relationships with physicians, staff, patients, and families through empathetic communication and exceptional customer service.
Overview
26
26
years of professional experience
Work History
RN Office Manager
The Christ Hospital Physicians
10.2024 - Current
- Facilitated and participated in the training of new staff in standard work, proper care standards, operational procedures, and safety protocols.
- Quickly responded to situations impacting safety and security to patients and staff in the office.
- Investigated and resolved issues affecting hospital operations and patient care.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Clinical Education Coordinator
The Christ Hospital Cardiovascular
03.2021 - 09.2024
- Used quality and evidence-based practice approach to develop standardized new nurse orientation process
- Engaged with staff nurses and office managers to develop and improve nursing standard work
- Researched and developed a standardized warfarin management protocol for improved patient safety and treatment outcomes that was presented to cardiology physicians
Cardiology Clinic Nurse
TCHCVA Physicians
07.2018 - 09.2024
- Worked as primary nurse for several Cardiologists, being willing to both fill in for other nurses during scheduled and unexpected absences, and train to work with varied providers as needed within the office.
- Trained and then worked independently in EECP treatment room to provide improved coronary circulation to patients with resistant angina.
- Partnered with support technicians, nursing staff and social workers to coordinate services at concierge level of patient care.
Telephonic Triage/Case Management
United Health Care
10.2016 - 07.2018
- Using scripted information, care protocols and wide range of nursing knowledge, provided phone based triage to callers seeking information about appropriate level of care, home treatment options, provider information and medical standards of care.
- Provided general and disease specific case management to members of a specific employer population.
Dialysis Nurse
Fresenius Dialysis
08.2014 - 07.2016
- Chronic patient care in 24 chair dialysis unit, handling all aspects of treatment from medications to monitoring of vital signs to acute life supportive interventions as needed for 40-50 patients per shift.
Subspecialty Clinic Nurse
CMU Health (Synergy Medical)
02.2007 - 08.2014
- Worked as primary nurse for multiple providers including: Dermatologist, Rheumatologist, Gastroenterologist and 5 Endocrinologists.
Dialysis Nurse
Fresenius Dialysis
11.2005 - 02.2007
Cardiac Care Unit Nurse
Covenant Healthcare
01.2003 - 09.2005
RN Floor Nurse
Jewish Hospital
07.1999 - 12.2002
Education
Bachelor of Science - Nursing
The Christ Hospital College of Nursing
Cincinnati08-2023
Associate of Science - Nursing
Miami University
Middletown01-1999
Skills
- Targeted education for chronic disease management in CAD, ESRD, and DM
- Patient-centered health support
- Epic EHR management
- Quick learner of clinical information
- Facilitation of coordinated healthcare delivery
- Independent clinical practice
- Process improvement orientation
- Guiding nursing and support staff through example
Timeline
RN Office Manager
The Christ Hospital Physicians
10.2024 - Current
Clinical Education Coordinator
The Christ Hospital Cardiovascular
03.2021 - 09.2024
Cardiology Clinic Nurse
TCHCVA Physicians
07.2018 - 09.2024
Telephonic Triage/Case Management
United Health Care
10.2016 - 07.2018
Dialysis Nurse
Fresenius Dialysis
08.2014 - 07.2016
Subspecialty Clinic Nurse
CMU Health (Synergy Medical)
02.2007 - 08.2014
Dialysis Nurse
Fresenius Dialysis
11.2005 - 02.2007
Cardiac Care Unit Nurse
Covenant Healthcare
01.2003 - 09.2005
RN Floor Nurse
Jewish Hospital
07.1999 - 12.2002
Bachelor of Science - Nursing
The Christ Hospital College of Nursing
Associate of Science - Nursing
Miami University
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