Melinda Bowman
Administrative Assistant
Wilmington,NC
Summary
Outgoing Lead Volunteer and Administrative Assistant to seek and maintain full-time position that offers professional challenges, utilizing interpersonal skills and problem-solving skills. I'm an organized, dependable candidate that can manage multiple priorities with a positive attitude and a high degree of accuracy.
Overview
28
28
years of professional experience
3
3
years of post-secondary education
Work History
Lead Volunteer/Foster Care Provider & Coordinator
Adopt-An-ANGEL
Wilmington, NC
02.2008 - Current
- Manage 24/7 100's of new and established foster homes.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to approve or deny application for adoption.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Coordinated and trained individuals needing community services.
- Completed daily domestic tasks in 1,000's of animals in foster homes and adoption locations.
- Communicated with members to stay informed about volunteer opportunities and events.
- Provide administrative support to board members to help organize events and fundraisers.
- Represented organization positively and professionally while providing community with much-needed services.
- Built partnerships and relationships with related organizations to develop support and gain greater attention for important issues.
- Kept adoption files updated, accurate and aligned with requirements.
- Educated people about pet overpopulation problem for driving discussions and promoting necessity for spaying/neutering.
- Cultivated strong network of programs to community delivering necessary assistance to pet owners and homeless animal community.
- Created educational materials for brochures, T-shirts, social media and posters/signs.
Personal Assistant
Jay Gerald Plumbing
Wilmington, NC
03.2018 - 12.2022
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Kept detailed track of household and maintenance inventory and schedules.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Experienced with productivity tools such as Adobe, Zoom, Google Docs and Sheets and Microsoft Office Apps.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Personal Caregiver
Frances Hand
Wilmington, NC
04.2015 - 09.2018
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored progress and documented individual patient health status changes to keep care team updated.
- Maintained clean, safe, and well-organized patient environment.
- Conferred with supervisor to discuss patient condition and medical care.
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Administrative Assistant
Edmonds, Canning & Associates
Wilmington, NC
08.2010 - 03.2015
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted development and implementation of new administrative procedures.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Managed filing system, entered data and completed other clerical tasks.
Education
Certificate - Computer Networking
Cape Fear Community College
Wilmington, NC 08.2012 - 06.2013
Certificate - Microsoft Office
Cape Fear Community College
Wilmington, NC 08.2011 - 03.2012
High School Diploma -
Gull Lake High School
Richland, MI 08.1985 - 06.1987
Skills
Administrative tasks
Recordkeeping
Telephone etiquette
Fundraising
Documentation proficiency
Planning and Coordination
Efficient Multi-tasker
Relationship building
Creative Problem-solver
Timeline
Personal Assistant
Jay Gerald Plumbing
03.2018 - 12.2022
Personal Caregiver
Frances Hand
04.2015 - 09.2018
Certificate - Computer Networking
Cape Fear Community College
08.2012 - 06.2013
Certificate - Microsoft Office
Cape Fear Community College
08.2011 - 03.2012
Administrative Assistant
Edmonds, Canning & Associates
08.2010 - 03.2015
Lead Volunteer/Foster Care Provider & Coordinator
Adopt-An-ANGEL
02.2008 - Current
High School Diploma -
Gull Lake High School
08.1985 - 06.1987