Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Melinda Bowman

Melinda Bowman

Administrative Assistant
Wilmington,NC

Summary

Outgoing Lead Volunteer and Administrative Assistant to seek and maintain full-time position that offers professional challenges, utilizing interpersonal skills and problem-solving skills. I'm an organized, dependable candidate that can manage multiple priorities with a positive attitude and a high degree of accuracy.

Overview

28
28
years of professional experience
3
3
years of post-secondary education

Work History

Lead Volunteer/Foster Care Provider & Coordinator

Adopt-An-ANGEL
Wilmington, NC
02.2008 - Current
  • Manage 24/7 100's of new and established foster homes.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to approve or deny application for adoption.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Coordinated and trained individuals needing community services.
  • Completed daily domestic tasks in 1,000's of animals in foster homes and adoption locations.
  • Communicated with members to stay informed about volunteer opportunities and events.
  • Provide administrative support to board members to help organize events and fundraisers.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Built partnerships and relationships with related organizations to develop support and gain greater attention for important issues.
  • Kept adoption files updated, accurate and aligned with requirements.
  • Educated people about pet overpopulation problem for driving discussions and promoting necessity for spaying/neutering.
  • Cultivated strong network of programs to community delivering necessary assistance to pet owners and homeless animal community.
  • Created educational materials for brochures, T-shirts, social media and posters/signs.

Personal Assistant

Jay Gerald Plumbing
Wilmington, NC
03.2018 - 12.2022
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Experienced with productivity tools such as Adobe, Zoom, Google Docs and Sheets and Microsoft Office Apps.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Personal Caregiver

Frances Hand
Wilmington, NC
04.2015 - 09.2018
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Monitored progress and documented individual patient health status changes to keep care team updated.
  • Maintained clean, safe, and well-organized patient environment.
  • Conferred with supervisor to discuss patient condition and medical care.
  • Administered medication as directed by physician.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Administrative Assistant

Edmonds, Canning & Associates
Wilmington, NC
08.2010 - 03.2015
  • Scheduled office meetings and client appointments for staff teams.
  • Executed record filing system to improve document organization and management.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Assisted development and implementation of new administrative procedures.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Managed filing system, entered data and completed other clerical tasks.

Education

Certificate - Computer Networking

Cape Fear Community College
Wilmington, NC
08.2012 - 06.2013

Certificate - Microsoft Office

Cape Fear Community College
Wilmington, NC
08.2011 - 03.2012

High School Diploma -

Gull Lake High School
Richland, MI
08.1985 - 06.1987

Skills

Administrative tasks

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Timeline

Personal Assistant

Jay Gerald Plumbing
03.2018 - 12.2022

Personal Caregiver

Frances Hand
04.2015 - 09.2018

Certificate - Computer Networking

Cape Fear Community College
08.2012 - 06.2013

Certificate - Microsoft Office

Cape Fear Community College
08.2011 - 03.2012

Administrative Assistant

Edmonds, Canning & Associates
08.2010 - 03.2015

Lead Volunteer/Foster Care Provider & Coordinator

Adopt-An-ANGEL
02.2008 - Current

High School Diploma -

Gull Lake High School
08.1985 - 06.1987

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Melinda BowmanAdministrative Assistant