Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
I previously served on Ochsner's diversity and inclusion board as well as ABLE
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Melinda Brown

Baton Rouge,LA

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

14
14
years of professional experience

Work History

RN-educator

FMOLHS
08.2023 - Current
  • Led quality assurance initiatives to enhance patient safety protocols and compliance standards.
  • Mentored junior nursing staff, fostering professional development and improving team efficiency.
  • Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
  • Trained new employees on best practices for patient care and compliance with health regulations.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.


  • Collaborated with multidisciplinary teams to enhance patient outcomes through effective communication.

RN

Ochsner Medical Center
01.2018 - 05.2023
  • Delivered high level of quality care to diverse populations.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Audited charts and reviewed clinical documents to verify accuracy.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
  • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
  • Liaised with health insurance companies to process insurance claims and maximize reimbursements.
  • Supervised 43 staff members within 2 main hubs and 6 satellite locations throughout Baton Rouge and surrounding areas.
  • Verified, updated and communicated patient history prior to clinic appointments and procedures with providers.
  • Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
  • Advised patients on pre- and post-operative instructions, medication administration and symptoms indicating emergency care.
  • Verified patient insurance eligibility and identified primary care physician, contacting office to obtain patient file.

LPN

Old Jefferson Community Care
06.2011 - 01.2018
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Assisted with admissions, appointments, transfers, and discharges.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Documented accurate and complete patient information to address patient problems and expected outcomes of 40 patients.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.

LPN Field Nurse

Fast Staff Agency
08.2014 - 11.2016
  • Administered medications safely and effectively, preventing adverse reactions or complications.
  • Educated patients and families on healthcare management strategies, promoting self-care and wellbeing.
  • Coordinated with physicians to implement prescribed treatment plans, ensuring consistency in patient care delivery.
  • Provided exceptional patient care by meeting physical, psychological, and overall care requirements to support daily living needs and independence.
  • Assessed patients by observing and recording vital signs, gathering specimens and reviewing lab test results.
  • Conducted home visits to monitor patient status, adjusting care plans as necessary for optimal health outcomes.
  • Served as a liaison between patients and their healthcare providers, advocating for their needs while promoting informed decision-making.
  • Reviewed patient history to verify conditions and current medications.
  • Organized and updated patient charts and records by reporting vitals, medical history, treatment plans, current medications, medication reactions, allergies and health status information.

LPN Field Nurse

St. Joseph Hospice
05.2012 - 05.2014
  • Monitored vital signs and documented changes in patient conditions for timely interventions.
  • Administered medications and treatments according to established protocols and patient care plans.
  • Conducted assessments to evaluate patient needs and ensure appropriate nursing interventions were executed.
  • Maintained accurate documentation of patient assessments and treatments, ensuring compliance with regulatory standards.
  • Managed complex wound care for improved healing rates and reduced infection risk.
  • Completed thorough assessments to identify changes in patients'' condition, implementing appropriate interventions as needed.

Education

Master of Science - Nursing Leadership And Management

Western Governors University
Salt Lake City, UT
08-2025

Bachelor of Science - Registered Nurse

Western Governors University
Salt Lake City, UT
12.2020

Associate of Science - Registered Nurse

Excelsior College
Albany, NY
11.2016

Diploma - LPN

Louisiana Technical College
12.2009

Certificate - Phlebotomy

Pine Belt Educational Center
03.2006

Certificate - CNA

New Orleans Center For Health Careers
05.1999

Diploma - High School

Marion Abramson
05.1999

Skills

  • Microsoft PowerPoint
  • Microsoft Outlook
  • Microsoft Windows
  • Complex Problem-Solving
  • Direct Patient Care
  • Patient Assessments
  • IV Drug Therapy Management
  • Medical Screening
  • EMR Systems
  • Staff Supervision
  • Epic Systems
  • Quality improvement
  • Discharge planning
  • Clinical judgment

Affiliations

Ochsner Diversity and Inclusion Board. Member of ABLE(African Americans Building & Leading Equality). Yellow belt certified

Timeline

RN-educator

FMOLHS
08.2023 - Current

RN

Ochsner Medical Center
01.2018 - 05.2023

LPN Field Nurse

Fast Staff Agency
08.2014 - 11.2016

LPN Field Nurse

St. Joseph Hospice
05.2012 - 05.2014

LPN

Old Jefferson Community Care
06.2011 - 01.2018

Bachelor of Science - Registered Nurse

Western Governors University

Associate of Science - Registered Nurse

Excelsior College

Diploma - LPN

Louisiana Technical College

Certificate - Phlebotomy

Pine Belt Educational Center

Certificate - CNA

New Orleans Center For Health Careers

Diploma - High School

Marion Abramson

Master of Science - Nursing Leadership And Management

Western Governors University

I previously served on Ochsner's diversity and inclusion board as well as ABLE

The goal of the Diversity and Inclusion board was to value, incorporate and provide equal opportunities and resources for both patients and staff from various cultures and background. The ABLE committee helped to foster business relationships, workforce advancement and advocate for the community. With my yellow belt certification I implemented a process that reduced patient wait times from check in to visit by 20% which helped to improve our patient satisfaction scores.

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