Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Melinda Chaney

Melinda Chaney

Registered Nurse Director of Compliance
Glendale,AZ

Summary

Results-driven RN Director with proven success in compliance auditing, regulatory monitoring, and training program development. Expertise in creating policies that align with healthcare regulations to ensure high-quality standards. Dynamic compliance and quality leader with extensive experience in operations management and risk assessment. Skilled in developing compliance programs and leading training sessions, driving efficiency, and ensuring adherence to healthcare regulations across multiple facilities. Detail-oriented professional with a strong background in compliance auditing and policy writing. Recognized for developing effective training programs and implementing risk assessment strategies to enhance operational performance and ensure regulatory compliance. Compassionate Registered Nurse known for high productivity and efficient task completion. Skilled in patient assessment, emergency response, and medication administration. Excel at communication, teamwork, and empathy, ensuring optimal patient care and positive outcomes. Highly qualified RN with broad experience in critical care, patient education, and team leadership. Specialized skills include acute patient care, health assessments, and medical documentation. Notable strengths: superior communication abilities, strong clinical judgment, and a commitment to fostering collaborative relationships within healthcare teams. Past work highlights include implementing quality improvement initiatives that enhanced patient satisfaction and reduced readmission rates. Versatile registered nurse with several years of experience delivering high-quality care to patients in units. Proven leader skillful in uniting and guiding nursing teams toward achieving patient care goals and improving satisfaction. Focused on continuously driving innovation and improving patient outcomes. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

15
15
years of professional experience

Work History

RN Director of Compliance and Quality

Team Select Home Care
Phoenix
03.2010 - Current
  • Developed compliance programs aligning with healthcare regulations and standards.
  • Conducted regular audits to ensure adherence to internal policies and external laws.
  • Led training sessions on compliance protocols and best practices for staff.
  • Collaborated with management to implement risk assessment strategies and procedures.
  • Monitored changes in healthcare laws to update compliance policies accordingly.
  • Coordinated investigations of compliance issues, recommending corrective actions.
  • Maintained accurate records of compliance activities, including audits and investigations.
  • Identified and evaluated compliance risks associated with operations and policies.

Director of Operations

Team Select Home Care
Phoenix
03.2017 - 03.2020
  • Oversaw daily operations of home care services across multiple locations while ensuring compliance with industry regulations.
  • Developed and implemented operational policies to enhance efficiency and streamline processes.
  • Led cross-functional teams to address operational challenges, fostering collaboration and teamwork.
  • Utilized management software to track service delivery metrics and improve performance evaluation.
  • Directed operations of a multi-million dollar business, maintaining accurate budgeting documents.
  • Identified process improvement opportunities, resulting in increased productivity and cost reductions.
  • Established training programs for new and existing staff to enhance workforce capabilities.
  • Communicated departmental goals clearly to align team efforts towards achieving desired outcomes.

Director of Nursing

Team Select Home Care
Phoenix
03.2011 - 03.2018
  • Oversaw nursing department operations, including staffing, scheduling, budgeting, and resource allocation.
  • Developed training programs to enhance nursing personnel skill sets and competencies.
  • Collaborated with interdisciplinary teams to optimize individualized patient care plans.
  • Managed patient care operations to improve service delivery efficiency and patient satisfaction.
  • Implemented and monitored home health care policies to ensure compliance with standards.
  • Conducted performance evaluations for nursing staff and provided constructive feedback.
  • Resolved conflicts among staff while fostering positive working relationships.
  • Monitored regulatory changes to maintain quality and compliance within the organization.

RN Case Manager

Team Select Home Care
Phoenix
03.2010 - 03.2011
  • Coordinated comprehensive care plans for diverse patient populations.
  • Assessed patient needs through home visits and evaluations.
  • Collaborated with multidisciplinary teams to improve patient outcomes.
  • Managed medication administration and adherence for assigned caseloads.
  • Educated patients and families on health management and available resources.
  • Monitored patient progress, adjusting care plans as necessary.
  • Facilitated communication between patients, families, and healthcare providers.
  • Documented patient interactions and care activities in electronic records systems.

Education

Associate of Science - Nursing

Scott Community College
Pleasant Valley, IA
01-2007

Skills

  • Compliance auditing
  • Policy writing
  • Regulatory monitoring
  • Risk assessment
  • Training program development
  • Operations management
  • Basic life support
  • Community health
  • Discharge planning
  • Research utilization
  • Clinical judgment
  • Problem solving
  • Time management
  • Geriatric care
  • Advanced cardiac life support
  • Pediatric advanced life support
  • Effective communication
  • Data analysis
  • Team collaboration
  • Quality improvement

Timeline

Director of Operations

Team Select Home Care
03.2017 - 03.2020

Director of Nursing

Team Select Home Care
03.2011 - 03.2018

RN Director of Compliance and Quality

Team Select Home Care
03.2010 - Current

RN Case Manager

Team Select Home Care
03.2010 - 03.2011

Associate of Science - Nursing

Scott Community College
Melinda ChaneyRegistered Nurse Director of Compliance
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