Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Melinda Chum

Plant City,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Co Manager

Wal-Mart Inc
Brandon, FL
10.2022 - 01.2024
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Assessed company operations for compliance with safety standards.
  • Collaborated with management team to implement new work procedures or policies.
  • Monitored team progress and enforced deadlines.
  • Delegated daily tasks to team members to optimize group productivity.
  • Interviewed and selected potential new team members from list of candidates recommended by recruitment team.
  • Maintained accurate records of employee attendance and task completion times.

Team Lead

Wal-Mart Inc
Plant City, FL
10.2019 - 10.2022
  • Analyzed business performance data and forecasted business results for upper management.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Reviewed completed work to verify consistency, quality and conformance.

Department Manager

Wal-Mart Inc
Brandon, FL
10.2017 - 10.2018
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.

Cashier

Wal-Mart, Inc.
Brandon, FL
10.2015 - 10.2017
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed returned merchandise by strictly following store return and exchange procedures.

Education

GED -

Glens Falls Senior High School
Glens Falls, NY
06-2006

Skills

  • Staff Development
  • Policy Implementation
  • Operations Management
  • Performance Evaluations
  • Schedule Preparation
  • Verbal and Written Communication
  • Sales Management
  • Complex Problem-Solving
  • Staff Training and Development
  • Time Management
  • Team Leadership

Certification

  • AC Certification
  • Medication License
  • CPR Certification

References

References available upon request.

Timeline

Co Manager

Wal-Mart Inc
10.2022 - 01.2024

Team Lead

Wal-Mart Inc
10.2019 - 10.2022

Department Manager

Wal-Mart Inc
10.2017 - 10.2018

Cashier

Wal-Mart, Inc.
10.2015 - 10.2017

GED -

Glens Falls Senior High School

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Melinda Chum