Melinda Clemente
BANGOR
Summary
Dynamic Office Manager at CoCard of NY, adept at enhancing operational efficiency and delivering exceptional customer service. Diligent in bookkeeping and organizational strategies, I successfully streamlined document processing, significantly reducing turnaround time. Proven ability to manage vendor relationships and foster team integration through effective communication and decision-making skills.
Overview
23
23
years of professional experience
Work History
Office Manager
CoCard of NY
Brooklyn, NY
08.2002 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Monitored front areas so that questions could be promptly addressed.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Education
GED -
Department of Education
Brooklyn, NYNo Degree - Accounting
New York City College of Technology
Brooklyn, NY09-1996
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Clear oral/written communication
- Bookkeeping
- Operations management
- Technical support
- Decision-making
- Time management
Timeline
Office Manager
CoCard of NY
08.2002 - Current
GED -
Department of Education
No Degree - Accounting
New York City College of Technology