Melinda Dankwa
Woodbridge,VA
Summary
Beauty Advisor is known for high productivity and efficient task completion. Specialized in skincare consultation, makeup application techniques, and product knowledge to provide personalized beauty solutions. Excel in communication, adaptability, and customer service, ensuring satisfaction and loyalty. Responsible and friendly professional makes customers feel welcome, listens to needs, and promotes merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing, and general housekeeping of store areas. Focused, hardworking, and punctual with excellent interpersonal and organizational skills. Resourceful
Overview
4
4
years of professional experience
Work History
Sephora Beauty Advisor
Sephora
Glenallen, VA
09.2024 - Current
- Greeted customers upon entering the store or salon and established friendly relationships with them.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Performed sales activities such as cashiering, stocking shelves, inventory management, and customer service.
- Organized promotional events such as makeup demonstrations and free makeovers.
- Provided customers with product advice and recommendations based on their individual needs.
Ulta Beauty Advisor
Ulta Beauty Inc.
Glenallen, VA
10.2023 - 08.2024
- Provided excellent customer service by responding promptly to inquiries from clients via phone or email.
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
- Created a positive shopping experience for each customer through effective communication skills.
- Managed inventory levels by monitoring stock levels regularly.
Sales Associate
Brighton Collectibles
Woodbridge, VA
05.2021 - 08.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Science - Health Services Management
Virginia Commonwealth University
Richmond, VA12-2024
Skills
- Sales closing
- Application techniques
- Display arrangements
- Customer engagement
- Brand promotion
- Team collaboration
- Relationship building and management
- Clear communication
- Beauty product demonstration
- Sales proficiency
- Retail experience
- Multitasking and organization
- Product demonstration
- Upselling strategies
- Active listening
- Conflict resolution
- Organization and multitasking
- Relationship building
- Verbal and written communication
- Friendly and outgoing
- Sales expertise
References
References available upon request.
Timeline
Sephora Beauty Advisor
Sephora
09.2024 - Current
Ulta Beauty Advisor
Ulta Beauty Inc.
10.2023 - 08.2024
Sales Associate
Brighton Collectibles
05.2021 - 08.2024
Bachelor of Science - Health Services Management
Virginia Commonwealth University
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