Melinda David
Gray Court,SC
Summary
Resourceful Coordinator with background providing office management and customer and administrative support. Polished in scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
Eastern Regional Administrative Coordinator
Proactive MD
Simpsonville, S.C.
2023.05 - Current
- Administrative duties for 21 Health Centers in the eastern United States
- Scheduling for provider and ancillary staff in EMR and Paycom, Timecard approval for 60 plus employees
- Medication adjustments for 21 Health Centers, All ordering medical, office and general supplies for 21 clinics
- Any additional administrative needs for the Regional Director or the three Clinical Operations Managers.
Operations Coordinator
Proactive MD
2022.11 - 2023.05
- Purchase and procurement of non-medical supplies for 70 plus medical clinics in the United States.
- Monitored inventory levels to ensure adequate stock availability.
Medical Receptionist
Proactive MD
2022.03 - 2022.11
- Lending support to clinics throughout the United States as needed, answering phones, scheduling appointments, helping with medical records transfers, and scanning lab reports and records
- Building scheduling platforms for clinics so patients can schedule their own appointments for Biometric screenings and influenza clinics
- Updating excel spreadsheets with any updates and current information for all clinic demographics and vendor information
- Enrolling members through HINT as they make new patient appointments, so that the client can be made aware of their enrollment date.
Referral Coordinator
Shriners Hospital’s for Children
Greenville, SC
2021.06 - 2022.03
- Receive, enter, and schedule all referrals with pediatric orthopedic surgeons or physician assistants
- Collection of all demographics and insurance information along with diagnosis entered in the system to create a Medical Record Number and a Financial Identification Number.
Patient Access Registration
Prisma Health Systems
Clinton, SC
2020.02 - 2021.06
- Registration for all Emergency Room Patients, verification of Insurance data entry of all patient’s demographic information and collection of co-pays
- Co-insurance or self-pay deposits as applicable.
Medical Records Custodian
SC Department of Mental Health
Simpsonville, SC
2017.02 - 2020.02
- Scanning, collecting and maintaining information in Electronic Medical Records for patients of 30 plus providers
- Copy, fax, emailing records to other providers, insurance companies or Attorney’s Offices (FMLA, Workers Compensation, or possible pending court cases)
Administrative Specialist II
South Carolina Department of Mental Health
Simpsonville, SC
2012.11 - 2017.02
- Responsible for gathering all demographic and insurance information
- Entering Information into State of S.C
- CIS computer program
- Obtaining signatures of consent and reviewing all H.I.P.A.A
- Laws and privacy rights with new patients
- As well as, registering all adults that wish to vote
- I also fill in for and was back up for the front desk as needed
- Check in, check out, payments, scheduling for 30 plus physicians and counselors, answering the incoming switchboard.
Business Office Specialist
Amedisys Home Health
Greenville, SC
2009.04 - 2012.10
- Responsible for scheduling Registered Nurses, Licensed Practical Nurses, Physical Therapists, Occupational Therapists, Speech Therapists as well as their assistants per physician orders for frequency
- Intake for new Patients, gathering demographic information, entering CIS system, and providing staff with the necessary paperwork to take to the home to obtain consents and explain H.I.P.A.A
- Laws with new patients to get them registered
- Scanning and filing of all records after the home visit
- Issuance, Inventory, and ordering of all medical supplies for home visits of nurses and therapists
- General office duties as well.
Insurance Specialist
Greenville Internal Medicine
2007.01 - 2009.04
- Responsible for follow up on insurance denials with insurance companies, Medicare, and patients to resolve any issues to get the services billed and paid in a timely manner.
Education
Human Resources Generalist
Greenville Technical College
Greenville, SC2024-04
Certified Credentialing Specialist
AAPC
2023-05
Certified Professional Coder -
Greenville Technical College
07.2022
Health Information Management Program -
Greenville Technical College
01.2012
Certified Medical Coder -
Greenville Technical College
01.2010
Certified Medical Insurance Specialist -
Greenville Technical College
01.2010
Mauldin High School
01.1987
Skills
- Telephone Etiquette
- Office Administration
- Tech-Savvy
- Microsoft Access
- Calendars Management
- Team Collaboration
- Time Management
- Filing
- Office Inventory Management
- Travel Administration
- Microsoft Excel
- Travel Arrangements
- Document Management
- File Organization
- Data Collection
- Report Preparation
- Google Suite Proficiency
- Inventory Management
- Data Entry
- Office Equipment Maintenance
- Calendar Management
- Schedule Management
- Scheduling Appointments
- Appointment Scheduling
- Documentation and Recordkeeping
References
References available upon request.
Timeline
Eastern Regional Administrative Coordinator
Proactive MD
2023.05 - Current
Operations Coordinator
Proactive MD
2022.11 - 2023.05
Medical Receptionist
Proactive MD
2022.03 - 2022.11
Referral Coordinator
Shriners Hospital’s for Children
2021.06 - 2022.03
Patient Access Registration
Prisma Health Systems
2020.02 - 2021.06
Medical Records Custodian
SC Department of Mental Health
2017.02 - 2020.02
Administrative Specialist II
South Carolina Department of Mental Health
2012.11 - 2017.02
Business Office Specialist
Amedisys Home Health
2009.04 - 2012.10
Insurance Specialist
Greenville Internal Medicine
2007.01 - 2009.04
Human Resources Generalist
Greenville Technical College
Certified Credentialing Specialist
AAPC
Certified Professional Coder -
Greenville Technical College
Health Information Management Program -
Greenville Technical College
Certified Medical Coder -
Greenville Technical College
Certified Medical Insurance Specialist -
Greenville Technical College
Mauldin High School