Melinda Fierro
Clovis,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Dedicated accounting professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Office Manager
Preferred Landscape Services
09.2010 - 12.2019
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Assistant
City Of Fresno
11.2008 - 10.2009
- Increased customer satisfaction by providing professional and courteous front desk support.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Utilized office management software to record and track customer information.
- Notarized documents.
- prepared and filed liens on properties with unpaid invoices.
- Cashier.
Education
Bachelor of Science - Accounting And Management
Devry University
1060 Fulton Mall, Fresno, CA 9372105.2007
Skills
- Customer Service
- Compliance Monitoring
- Supply Management
- Expense Reporting
- Billing
- Data Entry
- Bookkeeping
- Inventory Control
- Office Management
- Administrative Support
- Financial Reporting
- Report Preparation
- Clear Oral/Written Communication
- Account Reconciliation
- Financial Accounting
- Credit and Collections
- Regulatory Compliance
- Clerical Support
- Organizational Skills
- Financial Tracking
- Excellent Multi-Tasking Ability
- Payroll and Budgeting
- Mail Handling
- Customer Relations
- Payroll Processing
- Time Management
- Record Keeping
- Document Management
- Problem Solving
- Vendor Relations
- Human Resources Management
Timeline
Office Manager
Preferred Landscape Services
09.2010 - 12.2019
Office Assistant
City Of Fresno
11.2008 - 10.2009
Bachelor of Science - Accounting And Management
Devry University
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