Melinda J. Finney
Greenville,SC
Summary
Customer-oriented sales professional with expertise in Federal, State, Local government contracts and small businesses. Proven track record of building relationships, cultivating partnerships, and growing profit channels. Known for high energy and enthusiasm in delivering solutions by understanding customer needs
Overview
8
8
years of professional experience
Work History
Federal Sales Representative
Gordian- 4Clicks & RSMeans
01.2020 - Current
- Contributed to the successful procurement of contracts for federal agencies and the DOD
- Established a strong and dependable rapport with clients
- Consistently surpassed the yearly $4 million quota
- Created efficient work processes for onboarding new sales team members
- Implemented new systems to enhance account transparency and accuracy
- Collaborated with the accounting team to ensure precise billing and invoicing
- Optimized customer retention alongside acquiring new business
- Achieved daily targets for renewals, calls, pipeline activities and quotes
- Worked closely with clients to ensure delivery of superior estimating solution and data
- Increased proficiency in utilizing GSA eBuy, GovWin, Sam.gov & Unison to search for and identify new procurement opportunities issued by the Federal Government.
Customer Support Specialist
Gordian
Greenville, SC
02.2017 - 12.2019
- Facilitated communication between customers and Gordian's suite of products including RSMeans, CostWorks, eBooks, eGordian, USPS eGordian, and Sightlines
- Troubleshot various technical problems for customers, including password resets, eBook accessibility and configuration of network CDs
- Interacted effectively with Account Managers, customers as well as cross-functional teams (Reports, Development, Finance, Sales)
- Managed a high volume of calls
- Ensured smooth coordination with customers and Account Managers through a well-maintained ticketing system
Sales Representative
Institute for Behavioral Training
Spartanburg, SC
- Sold online training solutions to parents, practitioners, school districts, colleges/universities specializing in Applied Behavior Analysis with a focus on autism.
- Evaluated and certified qualified leads
- Achieved daily, weekly, and monthly targets
- Managed and updated various social media platforms
Executive Administrative Assistant
WYFF 4
Greenville, SC
- Delivered executive level administrative assistance to the President/General Manager and aided six department heads when necessary, showcasing adept improvisation skills, procedure enhancement, and meeting tight deadlines
- Processed and maintained weekly and monthly reports
- Organized and coordinated travel plans, meeting agendas, itineraries while ensuring accurate documentation
- Delivered impactful and engaging slide decks for team and company gatherings
- Managed calendar organization for the President
- Managed the schedules of on-air anchors/reporters effectively
- Processed monthly expense reports
- Wrote personnel service contracts
Territory Sales
FleetCor Technologies
Greenville, SC
- Called on and met with upper-level management within an assigned territory to establish new accounts for companies with large fleets
- Maintained existing accounts, by understanding their needs and offering them the most current services available
- Responsible for cold calling, generating new business, meeting daily, weekly & monthly sales goals.
Account Service Representative
Extended Stay America Corporate Office
Spartanburg, SC
- Developed and established national accounts for companies with a high volume of travel
- Identified prospective customers, by cold calling and through generated leads
- Maintained long term relationships, met customer needs, and maintained records for accounts receivables.
Inside Sales
DesignOnlineInc.Com
Greenville, SC
- Collaborated with specific clients to provide services in a trade only industry by identifying and prospecting for clients via cold calling and though generated web leads
- Responsible for meeting daily call & sales goals, as well as weekly and monthly goals.
Business Associate/Administrative Assistant
Department of Motor Vehicles
Columbia, SC
- Worked in the DMV headquarters assisting with the budget needs for individual branches of the DMV
- Served as a liaison between the offices within the headquarters, helped with correspondence, maintained organizational charts, and coordinated department meetings.
Education
BA - History
Limestone College
Gaffney, SCSkills
- Proficient in Salesforce
- NetSuite Experience
- Pipeline Optimization
- Microsoft Office
- Strong Client Interaction Skills
- Consistent Professional Conduct
- Government Contract Management
- RFQs
- Flexible Problem Solving
Timeline
Federal Sales Representative
Gordian- 4Clicks & RSMeans
01.2020 - Current
Customer Support Specialist
Gordian
02.2017 - 12.2019
Sales Representative
Institute for Behavioral Training
Executive Administrative Assistant
WYFF 4
Territory Sales
FleetCor Technologies
Account Service Representative
Extended Stay America Corporate Office
Inside Sales
DesignOnlineInc.Com
Business Associate/Administrative Assistant
Department of Motor Vehicles
BA - History
Limestone College
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