Melinda Fleming
Bartow
Summary
Energized by a tenure, I excel in transforming administrative challenges into streamlined operations, particularly in data management and customer relations. Experienced, willing-to-learn, organized, and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication, and multitasking skills, as well as strong proficiency in Customer Relations and Data Management. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations.
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Private in home care /Private Personal Assistant
The Parkers
Winter Haven
09.2024 - 05.2026
- • Provided comprehensive daily care, enhancing client well-being by assisting with personal needs and overall health management
• Managed medication schedules, ensuring accurate and timely administration to support optimal health outcomes
• Prepared daily meals tailored to dietary needs and preferences, improving client nutrition and satisfaction
• Coordinated medical appointments and arranged transportation, achieving consistent attendance and follow-up care
• Assisted with household management by purchasing and restocking essential supplies, maintaining a well-organized environment
• Handled insurance inquiries, resolving billing issues and coordinating with providers to ensure accuracy and timely payments
• Drafted professional correspondence, including letters to HOAs and personal communications, ensuring clear and effective messaging
• Scheduled and coordinated home repairs and maintenance services, ensuring timely completion and household safety - Provided assistance in planning special occasions such as birthdays or anniversaries.
Administrative Assistant/Sales and Marketing Manager
Wilma Daniels
Bartow
04.2020 - 04.2024
- Assisted in preparing reports and presentations.
- Organized events and meetings, ensuring all logistics were arranged.
- Maintained office supplies inventory and placed orders as needed for operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Analyzed market trends to identify opportunities for product positioning and growth.
- Oversaw budget allocation for marketing activities, ensuring optimal resource utilization.
- Utilized various software and tools to streamline processes and optimize performance.
- Created marketing material and product labels.
Administrative Assistant
Waymaker Properties LLC
Lakeland
12.2021 - 01.2023
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests promptly.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Developed and maintained filing systems for confidential documents and records.
- Managed office supplies inventory and placed orders when necessary.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Maintained database of client contact information with accuracy and attention to detail.
- Served as a primary point of contact for facilitating operational and administrative inquiries.
- Monitored daily operations to ensure efficient workflow processes were being followed.
- Maintained calendars and schedules to set appointments for the management team.
- Established professional and collaborative working relationships with company associates and external parties.
- Facilitated communication between different departments within the organization.
- Assisted the executive management team in making informed decisions by providing timely and accurate administrative support.
- Built and maintained relationships with vendors and other external contacts.
- Compiled data from various sources into organized reports for review by the management team.
- Updated internal databases with new employee information such as contact details and job titles.
- Scheduled and confirmed appointments for clients, customers, and supervisors.
- Maintained scheduling and event calendars.
- Opened, read, routed, and distributed incoming mail and other materials and answered routine letters.
- Developed and maintained internal and external company Web Sites.
- Managed daily operations in a hybrid work environment, ensuring smooth coordination across teams and tasks for increased efficiency
• Identified and engaged potential buyers and sellers, supporting business growth and expanding client base
• Coordinated and tracked work orders for property repairs, ensuring timely completion and vendor accountability
• Collaborated one-on-one with realtors to prepare and process transaction paperwork for buyers and sellers, streamlining closing processes
• Worked closely with city officials to obtain permits and ensure regulatory compliance using Salesforce, including scheduling appointments and travel arrangements for company owners
• Managed all rental properties, collected rent, scheduled repairs. Did inspections for move out and move in. Prepared the property for the next rental.
• Made travel arrangements.
• Input all data and created customer files.
• AR/ AP I also set-up all accts on the properties along with managing and paying all the bills.
• Worked in Qualia, docusign, dot loop
• Completed MLS Training
• Transaction Coordintor
• Researched properties and court records to find liens, owners, etc.
Education
HHA - Home Health Aid
CNA Testing And Training Center of Brandon
Brandon, FL 04.2025 - 05.2025
Medication Technician - Medication Technician
CNA Training & Testing Center of Brandon
Brandon, FL 04.2025 - 05.2025
CNA - Certified Nursing Assistant
CNA Training & Testing Center of Brandon
Brandon, FL 04.2025 - 05.2025
Fundamentals Of Accounting And Reporting - Fundamentals of Accounting & Reporting
Coursera Online
02.2024 - 05.2024
Bookkeeping Basics - Bookkeeping ( Intuit)
Coursera Online
Bartow, FL 02.2024 - 05.2024
Microsoft Excel - Microsoft Excel
Coursera Online
02.2024 - 05.2024
Bartow High School/ James Madison
Bartow/ Ga, FLSkills
- Analysis
- Customer Service
- Back Office Operations
- Data Entry Documentation
- Document Retrieval
- Records Management Systems
- Business Planning
- Mail Management
- Microsoft Office
- Data Management
- Records Preparation
- Business Correspondence
- Customer and Client Relations
- Administrative Support
- Business Administration
- Self Starter
- Filing
- Prioritization
- Negotiation
- Qualia
- Dotloop
- Docusign
- Transaction Coordinator
- Cash handling
- Credit transactions
- Medication management
- Household organization
- Appointment scheduling
- Professional correspondence
- Customer relationship management
- Administrative support
- File management
- Data entry
- Time management
- Problem solving
- Effective communication
- Relationship building
- Conflict resolution
- Event planning
- Presentation preparation
- Personal errands
- Meticulous attention to detail
- File and document organization
- Calendar management
- Discretion and confidentiality
- Household management
- Travel coordination
- Expense tracking
- Proper phone etiquette
- Project coordination
- Screening calls
- Efficient note-taking
- Housekeeping
- Service oriented
- Compensation and benefits
- Valid Driver's license
- Shipping and receiving packages
- Training staff
- Invoice processing
- Team collaboration
- Purchasing and procurement
- Expense management
- Accounts Recievable & Accounts
- Payable
Additional Information
I worked years ago doing insurance for a pediatric dentist in Florida. I truly loved doing insurance and helping our customers get the medical care they needed, along with making sure the company was also getting paid. I later worked as a Home Care Office Staffing Manager and worked in the field with patients to cover shifts. I also had to keep patient confidentiality along with contacting and verifying insurance after the company closed its office in Florida. I then went to Private in-home care, assisting patients with everyday needs along with giving them a friend to talk to. I learned a lot myself doing patient care. The great things many of us could learn if we listened a bit closer when others spoke. My Father had a stroke and I had to give up working an outside job to make sure he was happy, clean, and cared for. Something I will never regret doing and would do a million times over. I worked from home selling and training new employees for a variety of DS companies. I currently make organic bath and body products, resin designs, jewelry, and massage oil candles. I am a fast learner, and willing to learn new things. Very dedicated, hard worker. I would love to be given a chance to succeed and grow with your office. Thank you in advance for taking a chance on me, as I have taken a chance on you! I believe a smile can always brighten someone's day and be courteous to those who may come off as rude. You never know what they may be dealing with in life.
Timeline
HHA - Home Health Aid
CNA Testing And Training Center of Brandon
04.2025 - 05.2025
Medication Technician - Medication Technician
CNA Training & Testing Center of Brandon
04.2025 - 05.2025
CNA - Certified Nursing Assistant
CNA Training & Testing Center of Brandon
04.2025 - 05.2025
Private in home care /Private Personal Assistant
The Parkers
09.2024 - 05.2026
Fundamentals Of Accounting And Reporting - Fundamentals of Accounting & Reporting
Coursera Online
02.2024 - 05.2024
Bookkeeping Basics - Bookkeeping ( Intuit)
Coursera Online
02.2024 - 05.2024
Microsoft Excel - Microsoft Excel
Coursera Online
02.2024 - 05.2024
Administrative Assistant
Waymaker Properties LLC
12.2021 - 01.2023
Administrative Assistant/Sales and Marketing Manager
Wilma Daniels
04.2020 - 04.2024
Bartow High School/ James Madison