Melinda Gonzalez
Orlando,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Haircuttery, Supercuts, Great Clips, Pigtail and Crewcuts
Central Orlando, USA
01.2007 - 01.2024
- Pursued continuing education and training to stay up to date with latest trends and techniques
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings
- Customized styles, services, and products to suit client needs and maintain customer satisfaction
- Supervised front-end of salon, booked appointments, inventoried sales area, coordinated employee schedules to maximize operations and operated cash registers to receive payments from patrons
- Updated and maintained customer information records and beauty services provided
- Mentored fresh staff to enhance personal growth and increase productivity
Executive Administrative Assistant
Everest University
Orlando, USA
01.2015 - 01.2016
- Handled tasks for both President's and Registrar's offices efficiently
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
Certified Nurse Assistant (CNA)
Arden Courts
Winter Springs, USA
01.2010 - 01.2011
- Assisted patients with activities of daily living, such as bathing and dressing.
- Provided compassionate care to elderly, disabled and terminally ill individuals.
- Observed patient behavior and reported any changes to the supervising nurse.
Education
Associate in science - Accounting
Everest University
Orlando, FL07.2016
Cosmetologist -
Brio Academy
04.2006
High School -
Hartford Public High School
06.2003
Skills
- Documentation And Reporting
- Complaint Handling
- Product Education
- Problem Resolution
- Customer Relations
- Appointment Scheduling
- Customer Service
- Custom order management
- Email correspondence
- Billing coordination
- Database Research
- Data Entry
References
References available upon request.
Timeline
Executive Administrative Assistant
Everest University
01.2015 - 01.2016
Certified Nurse Assistant (CNA)
Arden Courts
01.2010 - 01.2011
Haircuttery, Supercuts, Great Clips, Pigtail and Crewcuts
01.2007 - 01.2024
Associate in science - Accounting
Everest University
Cosmetologist -
Brio Academy
High School -
Hartford Public High School