Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melinda Graves

Red Boiling Springs,TN

Overview

13
13
years of professional experience
1
1
Certification

Work History

Quality Project Supervisor

Gem Quality
04.2019 - 04.2020
  • Understand customer needs and requirements to develop effective quality control processes
  • Devise and review specifications for products or processes
  • Set requirements for raw material or intermediate products for suppliers and monitor their compliance
  • Ensure adherence to health and safety guidelines as well as legal obligations
  • Supervise inspectors, technicians and other staff and provide guidance and feedback
  • Oversee all product development procedures to identify deviations from quality standards
  • Inspect final output and compare properties to requirements
  • Approve the right products or reject defectives
  • Keep accurate documentation and perform statistical analysis
  • Solicit feedback from customers to assess whether their requirements are met
  • Submit detailed reports to appropriate executives
  • Trained employees in safety procedures and protocols as directed by company regulations.
  • Recorded, analyzed and distributed statistical information.

Contracts Coordinator

Performance Foodservice
01.2025 - Current
  • Drafted, reviewed, and managed a variety of contracts including NDAs, service agreements, vendor contracts, and client agreements.
  • Maintained and organized contract databases to ensure accuracy, compliance, and timely renewals.
  • Coordinated with legal, procurement, sales, and project teams to gather requirements and ensure alignment with company policies.
  • Tracked contract milestones and deadlines; ensured timely execution and renewal.
  • Assisted in negotiation and redlining of contract terms under the guidance of legal counsel.
  • Ensured all contract terms complied with internal standards and relevant laws/regulations.
  • Supported audits and risk assessments by providing contract-related documentation.
  • Implemented process improvements to streamline contract lifecycle management.
  • Maintained and updated pricing databases, price lists, and customer-specific pricing agreements.
  • Monitored pricing discrepancies and worked with internal teams to resolve billing or contract issues.
  • Prepared pricing proposals, quotes, and bids in response to customer requests or RFPs.
  • Ensured pricing compliance with corporate policies and external regulatory requirements.
  • Conducted profitability analyses and made recommendations for pricing adjustments.
  • Supported promotional pricing, discount structures, and special pricing programs.

Driver Check-In Lead

Performance Foodservice
05.2023 - 01.2025
  • Checking in drivers: Checking in drivers when they return from deliveries
  • Unloading merchandise: Assisting with unloading merchandise from vehicles
  • Product returns: Ensuring the product returns process is followed accurately and efficiently
  • Process warehouse damages and where applicable repack items to reduce shrink;
  • Ensure all route bags are sorted daily and all the drivers paperwork is verified for accuracy and completeness;
  • Verify and process credits and product returns to ensure they fall within credit/return policy and food safety guidelines;

Medical Assistant

Mendoza Podiatry
07.2018 - 01.2019
  • Performed clinical skills under physician supervision
  • Assisted doctor with in-office procedures
  • Obtained patient vitals
  • Administered vaccines
  • Scheduled patient appointments
  • Processed medication refill requests
  • Xray imaging

CSR- ASST. MANAGER

Cash Express
06.2016 - 01.2017
  • Assisted with loans
  • Marketing
  • Safe responsibility
  • Filed paperwork
  • Collections

Shift Manager (full-time)

McDonalds
08.2012 - 08.2016
  • I dealt with the safe, made sure the shift went smooth and all employees followed the correct procedures, made sure all employees provided excellent customer service.

Medical Assistant Extern

Lebanon Pediatrics
05.2015 - 06.2015
  • I had to complete 240 hours of a externship to get my MA diploma.. I did my extern at a pediatric office..

Education

Medical Assistant Certification - undefined

Genesis Career College
Lebanon

Skills

  • Triage
  • Microsoft Outlook
  • Microsoft Word
  • Experience Administering Injections
  • Patient Care
  • Collections (3 years)
  • Vital Signs
  • Medical Office Experience
  • Quality Inspection (1 year)
  • Customer Service (6 years)
  • EMR Systems
  • Communications (5 years)
  • Quality Control (1 year)
  • Medical Imaging
  • Excel (3 years)
  • Venipuncture
  • Microsoft (5 years)
  • Quality Management (1 year)
  • Communication skills (5 years)
  • Phlebotomy
  • Quality Assurance
  • Leadership Experience (5 years)

Certification

  • Medical Assistant, CPR certified
  • ServSafe

Timeline

Contracts Coordinator

Performance Foodservice
01.2025 - Current

Driver Check-In Lead

Performance Foodservice
05.2023 - 01.2025

Quality Project Supervisor

Gem Quality
04.2019 - 04.2020

Medical Assistant

Mendoza Podiatry
07.2018 - 01.2019

CSR- ASST. MANAGER

Cash Express
06.2016 - 01.2017

Medical Assistant Extern

Lebanon Pediatrics
05.2015 - 06.2015

Shift Manager (full-time)

McDonalds
08.2012 - 08.2016

Medical Assistant Certification - undefined

Genesis Career College

Similar Profiles

CREATE PROFILE
Melinda Graves