Melinda Guereschi
Rochester,NY
Summary
Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow, and excel in Project Management. Well-versed in building positive relationships with customers and other stakeholders. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Scrum Master III
Excellus BlueCross BlueShield
06.2022 - Current
- Member of Strategic Portfolio Governance team; responsible for installing, evolving, training, and coaching the eSDLC across all Programs
- Worked to provide continuous improvement for product development lifecycle.
- Identified and implemented cost-saving measures in IT projects.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Train, mentor, and coach Product Managers, Team Product Owners, and Team Scrum Masters
- Assist in the design and implementation of necessary organizational change to support Agile delivery through the eSDLC
- Participate in organizational change necessary to align contributors and teams to the eSDLC to maximize delivery, quality, and customer/business partner satisfaction
- Create and maintain the Program Roadmap, along with coordinating dependencies and participate in prioritization setting discussions.
Senior Scrum Master
Paychex
02.2017 - 06.2022
- Lead teams by facilitating the agile process, ensuring agile teams are accountable for the success of projects
- Facilitate meetings and present to all levels, including Director and Senior Management
- Manage the team's activities to ensure timely completion of tasks and provide visibility to impediments and risks
- Understand the estimated cost of the project and financial impact of the work and monitor cost variance throughout life of project to ensure team stays within budget
- Understand and manage to project ROI and propose change of direction
- Measure the quality of work teams are producing through a variety of metrics and identify trends used to improve team's velocity and throughput
- Independently recognize and work with team on inefficiencies and process improvements needed
- Provide a highly collaborative environment, servant leadership and conduct agility health assessments to ensure the health and growth of the team
- Create a supportive work environment by demonstrating trust, confidence, and commitment to team members
- Demonstrate strong leadership presence and servant leadership and coach/mentor other Scrum Masters.
Product Owner
Paychex
08.2004 - 02.2017
- Gather and evaluate new product ideas in the context of potential, practicality, strategic planning, and implications for other products
- Provide technical expertise and support to product initiatives
- Function as a liaison between Marketing, Operations, and IT
- Investigate market opportunities and effect on market for present products
- Evaluate ideas and suggestions for new products and major enhancements to existing products
- Develop adjustments to analyze new product opportunities, enhancements to current products and pricing strategies
- Ensure quality service is provided to internal and external customers
- Develop content for marketing promotional material based on changes to product features, pricing, and promotional programs.
Business Analyst
Paychex
03.1999 - 08.2004
- Author business requirements for application changes and enhancements
- Lead project teams through requirements analysis in assigned application areas
- Investigate systems requests, needs and opportunities to define problems or enhancements
- Participate in business case development and feasibility studies to include technical, operational, and financial viability of proposed projects
- Review system specifications: training materials; user documentation; test and support plans
- Participate in business process flow, beta, user-centered design, and user acceptance testing.
Product Support Specialist
Paychex
07.1997 - 03.1999
- Provide customer support to branch personnel and Taxpay clients
- Enhanced corporate and branch quarter-end business processes
- Successfully managed Corporate ENS processes for largest Taxpay branch
- Developed and implemented the PSS Audit Rotation as member of special team
- Developed and conducted procedural trainings for department/team
- Approval, processing, assembly, and filing of Federal, State, and Local Taxes
- Verified new client files and federal listings for accuracy
- Reviewed and corrected daily maintenance changes in the Taxpay system.
Education
MBA - Management Information Systems
Rochester Institute of Technology
Rochester, NY01.2001
Bachelor of Science - Finance/Economics
St. John Fisher University
Rochester, NY01.1997
Skills
Communication
Process Improvement
Team Building
Relationship Development
Organization
Budgets
Team Management
Project Organization
Stakeholder Relations
Lean principles
Performance monitoring
Presentation Skills
Certification
- Certified ScrumMaster
- Certified Scrum Product Owner
- Senior Professional Human Resources (SPHR)
Timeline
Scrum Master III
Excellus BlueCross BlueShield
06.2022 - Current
Senior Scrum Master
Paychex
02.2017 - 06.2022
Product Owner
Paychex
08.2004 - 02.2017
Business Analyst
Paychex
03.1999 - 08.2004
Product Support Specialist
Paychex
07.1997 - 03.1999
MBA - Management Information Systems
Rochester Institute of Technology
Bachelor of Science - Finance/Economics
St. John Fisher University
- Certified ScrumMaster
- Certified Scrum Product Owner
- Senior Professional Human Resources (SPHR)
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