Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Template Scheduling Coordinator
Renown Health
2023.10 - Current
Enhanced scheduling efficiency by implementing automated systems and optimizing coordination processes for 100+ Medical providers.
Streamlined communication between departments for improved schedule adherence and reduced conflicts.
Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
Increased patient satisfaction through timely appointment scheduling and proactive management of wait times.
Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
Improved resource allocation by regularly reviewing staff skills, availability, and workload distribution.
Optimized scheduling efficiency by implementing new software and streamlining processes.
Reduced overtime costs through effective workload distribution and resource allocation.
Improved employee satisfaction by addressing scheduling conflicts promptly and fairly.
Enhanced communication between departments with regular updates on schedule changes and adjustments.
Boosted productivity by creating a balanced workload for team members, reducing burnout and stress levels.
Successfully managed staff schedules during high-volume periods, ensuring optimal coverage without sacrificing quality of service.
Boosted staff proficiency in Epic applications through tailored instructional materials and hands-on exercises.
Identified knowledge gaps and addressed them through targeted training sessions, improving overall productivity within the organization.
Streamlined the onboarding process for new hires by creating a comprehensive Epic orientation program.
Maintained detailed records of employee attendance, progress, and performance during Epic training sessions to inform future curriculum adjustments.
Coordinated with other trainers to share best practices, resources, and strategies for effective Epic software instruction.
Medical Assistant
Renown Health
2020.12 - 2023.10
Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Hospital Transporter
St Mary's Hospital And Medical Center
2019.06 - 2020.11
Enhanced patient comfort by providing compassionate care and timely transportation.
Reduced patient anxiety during transport by maintaining open communication and answering questions.
Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
Ensured patient safety during transport by adhering to proper lifting and handling techniques.
Hyperbaric Manager
Healogics
2015.11 - 2019.06
Prepare and enforce policies to establish a culture of health and safety
Evaluate practices, procedures and facilities to assess risk and adherence to the law
Investigate accidents or incidents to discover causes and handle worker's compensation claims
Report on health and safety awareness, issues and statistics.
Improved workplace safety by implementing comprehensive training programs and conducting regular audits.
Reduced accident rates by ensuring strict adherence to safety regulations and guidelines.
Enhanced employee awareness on safety practices through regular workshops, presentations, and demonstrations.
Developed and maintained a strong safety culture within the organization, leading to increased employee morale and productivity.
Collaborated with management to develop effective safety policies and procedures for various departments.
Improved patient outcomes by closely monitoring hyperbaric chamber operations and ensuring adherence to safety protocols.
Enhanced treatment efficacy by maintaining accurate records of patients'' progress throughout the course of hyperbaric therapy.
Ensured optimal equipment functionality through regular inspection, calibration, and maintenance of hyperbaric chambers and related equipment.
Collaborated with medical staff to develop individualized treatment plans for patients receiving hyperbaric oxygen therapy.
Provided comprehensive patient care by assisting with wound care procedures and other adjunct therapies in conjunction with hyperbaric treatments.
Contributed to a safe working environment by promptly addressing any concerns or malfunctions related to the hyperbaric chamber or associated equipment.
Consistently met or exceeded facility standards for quality assurance, infection control, and overall patient care delivery during the provision of hyperbaric services.
Educated patients on the benefits, risks, and expectations associated with hyperbaric oxygen therapy.
Served as a reliable resource for colleagues seeking guidance on best practices in managing complex cases involving hyperbaric oxygen therapy.
Promoted teamwork among clinic staff by actively participating in interdisciplinary meetings focused on patient care planning and improvement initiatives.
Assisted in training new technicians on proper operational techniques, safety measures, and documentation requirements pertaining to the use of hyperbaric chambers.
Actively engaged in professional development opportunities aimed at expanding knowledge of emerging trends within the field of hyperbaric medicine.
Reduced treatment complications by promptly recognizing and addressing potential contraindications or adverse reactions associated with hyperbaric oxygen therapy.
Led cross-functional teams for successful product launches, ensuring timely delivery and high-quality results.
Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
Transportation Management Coordinator
Wynwood
2014.11 - 2015.11
Initiating and promoting a strong safety and compliance culture
Maintained database of vehicle accidents, driver retraining and repairs, determined preventability
Monitored compliance with agency vehicle policies regarding pre-trip inspections, emergency equipment and cleanliness
Tracked mileage on all lease vehicles versus allowance
Formulated and administered safety policies and procedures to ensure compliance with Federal and State safety regulations.
Improved transportation efficiency by optimizing routes and coordinating schedules.
Enhanced customer satisfaction through proactive communication and timely issue resolution.
Streamlined operations by implementing process improvements and adopting new technologies.
Reduced transportation costs with thorough analysis of carrier contracts and negotiation of competitive rates.
Case Management Social Worker
Karuk Tribe of California
2012.09 - 2014.11
Provided group and individual orientations for interpreting and explaining federal, state, and local laws, regulations, and procedures to potential TANF participants
Analyzed new client's personal history, job skills, and education to determine services needed to succeed in gaining employment
Identified and communicated with vocational training facilities and community based organizations for client's referrals
Created written Individual Plan (IP)/Road Map (RM) with the clients that details expectations and responsibilities
Counsel clients to resolve personal issues keeping them from successful employment
Adjusted and modified IP/RM as needed to meet changing client's needs
Record client's activities and case notes in CBMS system.
Enhanced communication between clients and service providers, ensuring timely access to resources and support.
Facilitated successful client transitions from hospitalization to community-based care through coordinated discharge planning.
Streamlined documentation processes for efficient record-keeping and compliance with agency requirements.
Developed strong working relationships with multidisciplinary team members, resulting in improved collaboration and client care.
Increased client engagement in treatment plans by utilizing motivational interviewing techniques and active listening skills.
Improved client outcomes by implementing individualized case management plans tailored to their specific needs.
EMT-Intermediate
Hoopa Medical Center Ambulance
2003.02 - 2012.11
Emergency Medical Services
Safety pre/post Inspection after running calls
Provided prehospital emergency medical care of simple and multiple system trauma
Documentation and Patient Charting
Managed general medical complaints of altered mental status, respiratory, cardiac, diabetic
Obtained medical information while searching for medical identification as a guide to appropriate emergency medical care
Assisted patients with prescribed medications, including sublingual nitroglycerin, epinephrine auto injectors and hand-held aerosol inhalers
Administrated of oxygen, oral glucose and activated charcoal.
Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
Collaborated with fellow EMTs to ensure seamless communication and coordination during high-pressure emergencies.
Conducted thorough patient assessments, identifying critical health issues and prioritizing treatment plans accordingly.
Administered appropriate medications following established protocols, ensuring accurate dosage and monitoring for potential side effects.
Performed advanced airway management techniques, securing patients'' airways and maintaining proper ventilation during transport.
Operated emergency vehicles safely and efficiently, adhering to traffic laws while prioritizing rapid response times.
Volunteer Firefighter
Orleans Volunteer Fire Department
2003.03 - 2005.09
Improved community safety by conducting fire prevention presentations and distributing educational materials to local schools and organizations.
Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
Expedited emergency response times by maintaining accurate knowledge of local streets, roads, and landmarks.
Increased public awareness about fire safety through participation in community events and media interviews.
Contributed to a safer community environment by performing hazardous material clean-ups and mitigations.
Assisted in reducing property damage during fires with strategic placement of ladders, hoses, and other firefighting equipment.
Education
Bachelor of Science - Public Health And Human Services
Ashford University
San Diego, CA
06.2026
Skills
Experience of handling safety matters in health care industry
Excellent organizational, communication, and presentation skills
Developed and conducted evacuation plans in case of emergencies
Monitored stock of safety gears, fire-fighting equipment, and first aid kit
Strong knowledge of safety products with skills in handling emergencies
Skilled in operating fire and life safety equipment
Ensured company vehicles and safety equipment are in good working conditions
Planned and managed safety budget without compromising workers' lives
Data Entry
Medical Billing
HIPAA Compliance
Patient Scheduling
Indirect Patient Care
Payment Collection
Certification
National Registry of Emergency Medical Technicians, EMT-B Certification #E3122728, 03/31/2025
State of Nevada EMS Services, EMT-B Certification #74533, 03/31/2025
Undersea and Hyperbaric Medical Society, Hyperbaric Safety Director Certification
American Heart Association, CPR/First Aid Certification, 03/31/2025
American Heart Association, Basic Life Support for Health Care Providers Certification, 03/31/2025
Activities
Volunteer EMT-B & Firefighter I, City of Yreka Fire Department, Yreka, CA, 02/2011, 11/2013
Volunteer EMT-B & Firefighter I/II, Orleans Volunteer Fire Department, Orleans, CA, 02/2003, 08/2010
Orleans Jr Teen Member at large, Karuk Judicial Oversight Committee, Orleans, CA, 06/2001, 06/2003
References
Available upon Request
Timeline
Template Scheduling Coordinator
Renown Health
2023.10 - Current
Medical Assistant
Renown Health
2020.12 - 2023.10
Hospital Transporter
St Mary's Hospital And Medical Center
2019.06 - 2020.11
Hyperbaric Manager
Healogics
2015.11 - 2019.06
Transportation Management Coordinator
Wynwood
2014.11 - 2015.11
Case Management Social Worker
Karuk Tribe of California
2012.09 - 2014.11
Volunteer Firefighter
Orleans Volunteer Fire Department
2003.03 - 2005.09
EMT-Intermediate
Hoopa Medical Center Ambulance
2003.02 - 2012.11
Bachelor of Science - Public Health And Human Services
Ashford University
National Registry of Emergency Medical Technicians, EMT-B Certification #E3122728, 03/31/2025
State of Nevada EMS Services, EMT-B Certification #74533, 03/31/2025
Undersea and Hyperbaric Medical Society, Hyperbaric Safety Director Certification
American Heart Association, CPR/First Aid Certification, 03/31/2025
American Heart Association, Basic Life Support for Health Care Providers Certification, 03/31/2025
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