Melinda Hood

Enrolled new and returning students to the District
Set up appointments for new students and parents in the Central Registration office
Coordinated the open enrollment applications for students who live out of the school district
Overseen and trained all District Secretaries
Coordinated bussing with the Transportation Supervisor and Transportation Department
Utilized computer program online registration sysytem Final Forms – One form to digitize all records and enroll new students to our Student Information System
Maintained and made available the District’s inactive student records and alumni transcripts
Maintained detailed records of special education services
Managed with the day-to-day functions and duties of the Central Registration Office within the District

Maintained effective relationships with parents/guardians, district building secretaries, administrative staff, District EMIS Coordinator, and
vendors as needed.

• Greeted visitors and directed them to the appropriate office or personnel.
• Maintained a professional working environment by ensuring that all visitors followed building security protocols.
• Scheduled meetings, conferences, and appointments for staff members.
• Answered incoming calls, took messages, and transferred calls as necessary.
• Processed invoices and purchase orders for office supplies.
• Updated and maintained filing systems for records management.
• Prepared correspondence including letters, memos, reports, emails.
• Reviewed and distributed mail on a daily basis.
• Assisted with special projects as requested by senior management.
• Organized files in an orderly fashion to ensure easy retrieval of documents when needed.
• Performed data entry tasks into various software programs such as Microsoft Office Suite applications.

• Developed and managed an online media library for staff use.
• Conducted research on new trends in the field of media production.
• Assisted with the development of audio-visual materials for educational programs.
• Provided technical support to faculty and students regarding multimedia equipment usage.
• Coordinated activities related to video streaming, webcasts, and interactive presentations.
• Designed promotional materials such as flyers, brochures, posters., for events hosted by the department.
• Directed catalog, media and instructional services in library.
• Organized library equipment and collections.

• Organized, monitored, and supervised student activities within the ISS classroom environment.
• Provided guidance and support to students in In-School Suspension program.
• Developed and implemented daily lesson plans for ISS students based on individual academic needs.
• Collaborated with school staff to ensure appropriate intervention strategies were utilized with students in ISS.
• Created a positive learning atmosphere that fostered student respect for self and others.
• Maintained accurate records of student attendance and progress in the ISS program.
• Facilitated small group instruction for students who needed extra assistance or enrichment opportunities.
• Assessed student performance through observation, tests, quizzes, projects., to evaluate progress toward meeting academic goals.
• Provided emotional support for students struggling with personal issues that may have contributed to their suspension.
• Counseled students on potential risks associated with negative decision making.
• Attended IEP meetings as requested by school administrators or special education staff members.
• Participated in workshops, trainings and conferences to improve educational skills.

• Developed and implemented individualized academic plans for students to ensure successful graduation.
• Conducted meetings with parents, teachers, counselors, and administrators to discuss student progress and goals.
• Provided guidance and support services for at-risk students who were struggling academically or socially.
• Monitored student attendance records and identified any potential issues related to attendance.
• Assisted in the development of college and career readiness plans for graduating seniors.
• Facilitated workshops on topics such as study skills, time management, college admissions process.
• Counseled students on various social and emotional issues including stress management, bullying prevention, and conflict resolution.
• Collaborated with teachers to identify areas of improvement in curriculum design and delivery based on student feedback.
• Organized field trips to local universities to increase awareness of postsecondary options available to students.
• Maintained up-to-date records of student grades and test scores in order to track progress towards graduation requirements.
• Supported special education staff with IEP implementation through collaboration with teachers and parents.
• Assisted with college application process by providing information about deadlines, financial aid opportunities.

• Assisted lead teacher in daily classroom routines, creating a structured learning environment conducive to student growth.
• Provided accommodations and modifications for diverse learners, ensuring all students had access to the curriculum and could succeed academically.
• Increased student engagement by incorporating hands-on activities and real-world examples into lesson plans.
• Monitored student progress using assessments and data analysis tools, adjusting instructional strategies as needed to improve outcomes.

• Conducted one-on-one and small group tutoring sessions to help struggling readers improve their skills.
• Assessed student progress through quizzes, tests, and other forms of evaluation.
• Collaborated with school administrators to ensure that all students were meeting state standards for reading proficiency.
• Utilized a variety of instructional strategies such as guided reading, phonics instruction, and literature circles to teach literacy concepts.
• Provided feedback on student performance and incorporated best practices into daily instruction.
• Maintained up-to-date records of student attendance, grades, and assessments.
• Built relationships with students and guardians through active communication and positive feedback.

• Matched clients to open positions based on skills and work requirements.
• Streamlined the job application process for clients, resulting in quicker responses from employers.
• Built rapport with diverse clientele by understanding their unique needs and offering tailored guidance accordingly.
• Established partnerships with local employers to enhance job placement opportunities for clients.
• Conducted insightful mock interviews with clients to improve their skills and confidence during real interviews.
• Provided ongoing support to successfully placed clients, helping them navigate their new workplace environments.
• Facilitated workshops covering essential topics such as resume writing, interviewing techniques, and job search strategies.
• Maintained detailed records of client interactions and progress, allowing for accurate tracking of outcomes.
• Managed individual caseloads effectively, ensuring timely follow-ups with clients on their progress.
• Administered drug, aptitude, and personality assessments.

• Maintained strict confidentiality with all personal data as per company guidelines.
• Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
• Evaluated aging reports to identify members to be included in monthly outbound collection calls.
• Enhanced customer satisfaction with timely and accurate billing information, resolving disputes promptly and professionally.
• Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts.
• Researched and resolved billing discrepancies to enable accurate billing.
• Responded to customer concerns and questions on daily basis.
• Monitored outstanding invoices and performed collections duties.
• Utilized various software programs to process customer payments.