Melinda Howard
Norwalk,OH
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Friends Gas Mart
07.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Assistant Manager
Taco Bell
12.2018 - 04.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Teacher Aid
Ohio Business College
03.2009 - 08.2011
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Associate of Arts - Web Page Design And Applied Business
Ohio Business College
Sandusky, OH08.2011
Skills
- Operations Management
- Recruiting and Interviewing
- Employee Performance Evaluations
- Product and Service Knowledge
Timeline
Assistant Manager
Friends Gas Mart
07.2023 - Current
Assistant Manager
Taco Bell
12.2018 - 04.2021
Teacher Aid
Ohio Business College
03.2009 - 08.2011
Associate of Arts - Web Page Design And Applied Business
Ohio Business College
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