Melinda Huavi
Sandy
Summary
Highly motivated and dedicated team player with a strong work ethic and passion for delivering exceptional service. Thrives in fast-paced environments, maintaining a positive attitude while collaborating effectively with others. Committed to continuous learning and adaptable to new challenges, prioritizing customer satisfaction. Ready to contribute as a valuable member of the team, whether it involves taking orders, preparing food, or ensuring smooth operations. Enjoys volunteering, particularly with animals, and indulging in a good book during free time. Cherishes spending quality time with loved ones.
Overview
12
12
years of professional experience
Work History
Caregiver (Full-Time)
Cornerstone
10.2024 - Current
- Compassionate caregiver with 8 years of experience supporting individuals with cerebral palsy
- Skilled in providing personal care, mobility assistance, physical therapy support, and fostering independence
- Dedicated to improving clients' quality of life with patience, empathy, and professionalism
- Certified in [CPR/First Aid] and experienced in using adaptive equipment
- Assistance with daily living activities (bathing, & dressing)
- Mobility support and safe transfer techniques (e.g., Hoyer lift, wheelchair transfers)
- Experience with physical therapy exercises and range-of-motion activities
- Administration of medications and health monitoring
- Proficiency with adaptive devices (wheelchairs, braces, communication aids)
- Meal preparation tailored to dietary needs
- Companionship and emotional support
- Knowledge of safety protocols for seizures or medical emergencies
Front Desk Receptionist
Sleep In and Suites
03.2021 - 12.2023
- Greeted and assisted 100+ guests daily, ensuring a warm and professional welcome
- Managed a multi-line phone system, directing calls to appropriate departments and resolving customer inquiries promptly
- Scheduled appointments and coordinated room reservations, maintaining a 98% accuracy rate
- Handled check-ins, check-outs, and payment processing, including cash handling and credit card transactions
- Resolved guest complaints efficiently, maintaining high satisfaction scores
- Maintained a clean and organized front desk area to create a positive first impression
- Used property management systems (e.g., Opera, RoomKey) to manage bookings and generate reports
Caregiver (Full-Time)
Friends 4 life
05.2018 - 07.2022
- Supported multiple clients with varying needs, including elderly individuals and patients with disabilities or chronic illnesses
- Assisted with hygiene, toileting, and other personal care tasks while respecting client privacy
- Coordinated medical appointments and provided transportation to and from facilities
- Administered basic first aid and ensured a safe living environment by identifying and mitigating potential hazards
- Engaged clients in stimulating activities, such as reading, puzzles, and light exercise, to promote mental and physical health
- Developed strong relationships with clients and families, ensuring open communication and trust
Front Desk Receptionist
Motel 6 / Studio 6
01.2019 - 12.2021
- Supervised a team of 5+ front desk associates, ensuring exceptional customer service and adherence to company policies
- Managed daily operations, including guest check-ins and check-outs, room assignments, and payment processing
- Resolved guest complaints efficiently, improving guest satisfaction scores by 20% over two years
- Trained and onboarded new team members, developing a comprehensive training program to enhance efficiency
- Monitored front desk inventory and ordered supplies to ensure uninterrupted operations
- Used property management systems (e.g., Opera, RoomKey) to oversee reservations, room availability, and billing
- Coordinated with housekeeping and maintenance teams to address guest needs promptly
Baker/packer
Stonegroundbakery
03.2013 - 03.2017
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated cash registers and processed payments accurately.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Created appealing displays to showcase products in bakery.
- Resolved customer complaints with empathy and professionalism, maintaining positive bakery image.
Education
Highschool diploma - General basics
Granite peaks high school
West Valley City, UT05.2011
Skills
- Assistance with daily living activities
- Mobility support
- Safe transfer techniques
- Physical therapy exercises
- Range-of-motion activities
- Administration of medications
- Health monitoring
- Proficiency with adaptive devices
- Meal preparation
- Companionship
- Emotional support
- Knowledge of safety protocols
- Communication skills
- Time management
- Leadership
- Food service
Timeline
Caregiver (Full-Time)
Cornerstone
10.2024 - Current
Front Desk Receptionist
Sleep In and Suites
03.2021 - 12.2023
Front Desk Receptionist
Motel 6 / Studio 6
01.2019 - 12.2021
Caregiver (Full-Time)
Friends 4 life
05.2018 - 07.2022
Baker/packer
Stonegroundbakery
03.2013 - 03.2017
Highschool diploma - General basics
Granite peaks high school
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