Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melinda Hyacinthe

Orlando

Summary

Authorized to work in the US for any employer. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused, and diligent with good people and problem-solving abilities. Fluent in English and Creole and currently learning Spanish

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Manager

KFC
02.2020 - 07.2024
  • Assisted in the management of daily operations, ensuring smooth and efficient workflow
  • Collaborated with the manager to develop strategies for achieving sales targets and improving customer satisfaction
  • Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage
  • Resolved customer complaints or concerns promptly, ensuring high levels of customer service at all times
  • Managed cash handling procedures, including opening/closing registers, preparing deposits, and reconciling discrepancies
  • Ensured compliance with health & safety regulations by conducting regular inspections and implementing corrective actions when necessary
  • Developed employee schedules based on business needs while optimizing staffing levels during peak hours
  • Maintained accurate records of financial transactions including daily sales reports, invoices, receipts etc
  • Assisted in the recruitment, selection, and onboarding of new employees, ensuring a smooth transition into the team
  • Maintained cleanliness and sanitation standards in the kitchen, dining area, and food preparation areas
  • Assisted with inventory management by monitoring stock levels, rotating products, and restocking supplies as needed
  • Provided excellent customer service by addressing customer inquiries, concerns, and special requests

Vehicle Readiness Specialist

Tesla
12.2022 - 06.2023
  • Safely operated various types of vehicles, including cars, vans, trucks, and buses
  • Delivered goods and materials to designated locations in a timely manner
  • Reported any mechanical issues or maintenance needs promptly to the appropriate personnel
  • Communicated effectively with dispatchers and customers regarding delivery status and any delays or changes in routes
  • Managed delivery schedules efficiently to meet customer deadlines

Retail Merchandiser

Circle K
05.2024 - Current
  • Managed inventory levels by analyzing sales data, forecasting trends, and making accurate replenishment decisions
  • Collaborated with cross-functional teams including marketing, sales, and design to create compelling in-store displays and window presentations
  • Organized and maintained displays to achieve clean and appealing product layouts.

Crew Member

McDonald's
01.2025 - 04.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.

Sales Representative

AT&T
06.2024 - 10.2024
  • Negotiated contracts and pricing agreements with customers, resulting in increased profitability
  • Provided exceptional customer service throughout the entire sales process, ensuring high levels of customer satisfaction
  • Utilized software to track leads, manage accounts, and analyze sales data for strategic decision-making
  • Attended industry trade shows and conferences to network with potential clients and stay updated on market trends
  • Managed a large portfolio of accounts, consistently meeting or exceeding monthly sales quotas
  • Identified new market opportunities and successfully expanded customer base
  • Developed and maintained strong relationships with key clients
  • Demonstrated persistence and resilience in overcoming objections and closing sales during door-to-door interactions

Education

Associate's Degree - Nursing Practice

Valencia College
Orlando, FL
05-2027

High School Diploma -

Workforce Advantage Academy Charter
Orlando, FL
05.2023

Skills

  • Phone etiquette
  • Assistant Manager Experience
  • Marketing
  • Merchandising
  • Quick service & fast food restaurant
  • Customer service
  • Human Resources
  • Dependable and reliable
  • Team motivation
  • Multitasking and organization
  • Time management
  • Self-discipline

Certification

  • Driver's License November 2020 to March 2030
  • ServSafe May 2022 to May 2027

Timeline

Crew Member

McDonald's
01.2025 - 04.2025

Sales Representative

AT&T
06.2024 - 10.2024

Retail Merchandiser

Circle K
05.2024 - Current

Vehicle Readiness Specialist

Tesla
12.2022 - 06.2023

Assistant Manager

KFC
02.2020 - 07.2024

Associate's Degree - Nursing Practice

Valencia College

High School Diploma -

Workforce Advantage Academy Charter