Melinda James
Ann Arbor,Michigan
Summary
A dependable, enthusiastic, hardworking candidate looking for part-time clerical employment where my skills and assets can and will complement the employer.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Team
Ann Arbor, Michigan
2013.09 - 2015.05
- Worked at various offices and hospitals in the Ann Arbor/ Ypsilanti area including: Bank of Ann Arbor, Forest Health, National Kidney Foundation
Purpose Home Health Care
Ann Arbor, Michigan
2012.12 - 2013.08
- Entered patient data manually and with automatic scanning for each appointment
- Completed check-in and check-out procedures, including verifying insurance and collecting co-pays
- Documented payments and adjusted balances to match new totals
- Maintained neat lobby areas and greeted each person promptly
- Offered additional support and assistance to patients with limitations
- Scheduled appointments, lab tests and procedures for patients
- Photocopied, faxed and filed patients records practicing confidentiality measures
- Gathered information from patients, processed registration paperwork and collected payments.
Washtenaw County Public Health
Ypsilanti, Michigan
1995.03 - 2007.12
- Worked as main front desk receptionist
- Supported efficient operations with skilled clerical support, including answering telephones, sorting mail and running errands
- Addressed envelopes and prepared envelope labels using typewriters and computers
- Kept printers working properly with basic maintenance and toner resupply
- Responsible for office equipment rental and return
- Computed mileage.
Education
Certificate of Completion - Medical Insurance Billing and Office Administration
Ross Medical Education Center
Ann Arbor, Michigan08.2012
Associate in Arts (A.A.) - Business
Washtenaw Community College
Ann Arbor, Michigan06.1990
Skills
- Organized Office Clerk
- Facilitating jobs of office professionals
- Receives calls
- Delivers notes and directs guests
- Improving experiences for out-of-office contacts and simplifying work for in-house staff.
- Clerical Support
- Office Administration
- Data Entry
- Call Handling
- Mail Handling
- Valid Driver's License
- Office Supplies Management
- General Office Worker
Certification
- The National Association of Housing And Development Office Administration (NAHRO)
- Public Housing Manager
Timeline
Office Team
Ann Arbor, Michigan
2013.09 - 2015.05
Purpose Home Health Care
Ann Arbor, Michigan
2012.12 - 2013.08
Washtenaw County Public Health
Ypsilanti, Michigan
1995.03 - 2007.12
Certificate of Completion - Medical Insurance Billing and Office Administration
Ross Medical Education Center
Associate in Arts (A.A.) - Business
Washtenaw Community College
- The National Association of Housing And Development Office Administration (NAHRO)
- Public Housing Manager
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