Melinda Jansch
Eagle Lake Diner
Winter Haven,FL
21
years of professional experience
Dynamic and results-driven professional with extensive experience at excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through effective multitasking and exceptional food presentation. Strong collaborator with a commitment to team success and a keen eye for detail in maintaining cleanliness and safety standards.
Work History
Assistant Cook & Server
3 Years- Achieved high customer satisfaction through timely food order preparation for waitstaff and team members.
- Delivered exceptional cleanliness standards by regularly sanitizing all kitchen surfaces and equipment.
- Improved service efficiency by maintaining open communication with front-of-house staff on menu items and special requests.
- Developed daily food specials and managed supply inventory in collaboration with the chef.
- Increased customer satisfaction by effectively distributing food during busy peak periods.
- Maximized productivity by setting up and preparing cooking supplies and workstations at opening and closing.
- Accelerated kitchen speed through active involvement in salad, dessert, and meat preparation.
- Boosted team morale and productivity by actively participating in staff training and development sessions.
- Improved dish presentation, enhancing overall dining experience and customer satisfaction.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maximized table turnover rate by managing reservations and seating arrangements.
- Improved dining experience by providing prompt, attentive service to guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
4 Years 10 Months- Executed effective multitasking by overseeing multiple tables concurrently while ensuring high service quality.
- Served food and beverages promptly with focused attention to customer needs.
- I’ve basically grew up in ihop; started at the bottom & trained all the way to the top! So; you’ll notice I’ve worked with them awhile and that also including many of their stores all over.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Commercial and Residential Cleaner
4 Years 7 Months- Maintained high professional standards while effectively accommodating individual client requests in various job assignments.
- Reduced allergens in living spaces by performing deep-cleaning tasks, including dusting, vacuuming, and mopping.
- Managed inventory of cleaning supplies, ensuring adequate stock for all assigned tasks without overspending on materials.
- Monitored and controlled entry to client residences and commercial areas, prioritizing confidentiality.
- Executed proper handling protocols for equipment, chemicals, and materials, prioritizing safety and risk mitigation.
Lead Server
4 Years 6 MonthsBartender
6 Years 10 Months- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
Education
Bachelor Of Science - Zoology
Diploma - Honors
Skills
Food Preparation
Baking basics
Allergen awareness
Kitchen Safety
Food presentation
Quality Control
Cleaning and sanitation
Plates presentation
Menu item preparation
Plating and presentation
Collaboration and Teamwork
Cleaning and organization
Recipes and menu planning
Staff Training
Food presentation talent
Strong Work Ethic
Exceptional customer service
Guest Engagement
Cash Handling
Strong multitasking
Liquor
beer
and wine knowledge
Highly reliable
Team player attitude
Patience and Tolerance
Outgoing Personality
Suggestive Selling
Product and service knowledge
Team motivation
Customer Relations
Money Handling
Effective Time Management
Multitasking proficiency
Team Collaboration
Timeline
Assistant Cook & Server
Eagle Lake Diner
05.2023 - 05.2026Read More
Commercial and Residential Cleaner
Karen’s Cleaners
06.2015 - 01.2020Read More
Server
Ihop
04.2015 - 02.2020Read More
Lead Server
Dennys
06.2009 - 12.2013Read More
Bartender
Winghouse Bar & Grill
01.2005 - 11.2011Read More
Florida State University
Bachelor Of Science from Zoology
Read More
Osceola High School
Diploma from Honors
Read More