Melinda Kellam
Crestview Hills,KY
Summary
Results-driven leader and entrepreneur with passion to optimize quantitative and qualitative return on investment (ROI). Proven problem solving, critical thinking, team building and conflict management skills. Customer-centric focus for analyzing and proposing solutions to challenges presented. Embrace change to tackle opportunities to further improve strategies that align with an organization's values, vision, and mission. Proven effectiveness with written, oral , and presentation communication skills.
Overview
28
28
years of professional experience
Work History
Administrative Coordinator/ Adjunct Professor
Thomas More University
Crestview Hills, Kentucky
05.2022 - Current
- Facilitate and further improve day-to-day operations by implementing written standard processes and anticipating needs to proactively addressing issues, and opportunities in a fast paced environment.
- Manage tasks for Dean of College of Business, Dean of Student Life, and Dean of Liberal Arts to execute elements of the Thomas More University strategic plan and assist with completion of special projects within established deadlines.
- Initiate and prepare detailed documents and reports for compliance and timely fulfillment of tasks as assigned.
- Digitize manual processes to further improve administrative tasks to achieve maximum administrative efficiencies.
- Onboard and engage in cultural assimilation assimilate faculty members, staff members, and student worker associates as part of the in the associate recruitment process to include scripting digital and print ads and coordinate/ analyze/summarize selection committee feedback.
- Communicate with internal and external department individuals and communities for open dialog and awareness.
- Assist the management of Professional Development program
- Created Dean's List Celebration Program
- Assisted inaugural Saint's Shark Challenge
- Assist and manage Sustainability Day Celebration
Self Employed
Self
08.2011 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Founder/President
AmeriStitch, Inc.
06.1996 - 08.2011
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
- Created and monitored promotional approaches to increase sales and profit levels.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Guided team members through periods of change by providing clear communication on expectations and objectives moving forward.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Attracted top talent for the company, fostering a collaborative and high-performance work environment.
- Expanded the company''s geographical reach, opening new markets and increasing profitability.
- Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
- Defined company roles and responsibilities to establish and enhance processes.
- Secured funding for company growth through investor relations and networking activities.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Created organization's mission and vision statements for use by employees.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
- Directed market expansions to propel business forward, meet changing customer needs.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Managed risk effectively by implementing comprehensive policies and procedures to mitigate potential threats to the business.
- Prepared annual budgets with controls to prevent overages.
- Achieved long-term sustainability for the organization through responsible decision-making processes grounded in ethics.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Managed financial, operational and human resources to optimize business performance.
- Formulated and executed strategic initiatives to improve product offerings.
- Initiated strategy to drive company growth and increase market share and profitability.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Implemented robust financial controls to increase transparency, reduce risk, and optimize resource allocation.
Education
MBA - Management
Thomas More University
Crestview Hills, Kentucky05.2024
BBA - Management
Thomas More University
Crestview Hills, Kentucky05.2022
Skills
Creative Direction
Customer Acquisition
Partnership Development
Decision-Making
Relationship Building
Staff Management
Marketing and Advertising
Social Media Strategy
Marketing Plan Development
Customer Relationship Management (CRM)
Creative and Innovative
Strategic Planning and Alignment
Public and Media Relations
Brand positioning
Timeline
Administrative Coordinator/ Adjunct Professor
Thomas More University
05.2022 - Current
Self Employed
Self
08.2011 - 05.2022
Founder/President
AmeriStitch, Inc.
06.1996 - 08.2011
MBA - Management
Thomas More University
BBA - Management
Thomas More University
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