Dedicated and compassionate retired Navy Nurse (RN) with an extensive and progressive career history. Serving in a variety of clinical settings including outpatient, inpatient, home and correctional. As the clinical manager of busy OB/GYN clinics coordinated provider schedules, oversaw clinic operations, performed telephone triage, participated in budgetary decisions, prepared for Joint commission inspections, directed staff training programs, and served as patient care representative to address patient concerns. During inpatient assignments, proven to remain calm under pressure and skillfully handle difficult patients during high-stress situations, and fast paced environments. Performed international patient transports, coordinated care between military facilities and host nation medical teams. Consistently developed strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinated with healthcare professionals to advance patient care.
United States Navy, Lieutenant Commander, 04/1980, 10/2009