Melinda Lawhorn
Property Management
Charleston,SC
Overview
22
22
years of professional experience
Work History
Property Manager
AdaLease Property Management
Summerville, SC
02.2022 - Current
- Converting a seven story former Hotel into a Studio Apartment Community.
- Working with owners, a designer and management team to research and coordinate the various items that are existing in the hotel needing to be sold, removed and made ready for renovations to begin.
- Monitoring progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Assistant Manager
Middleburg Management
N. Charleston, SC
03.2019 - 01.2022
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies. Completed monthly Accounting Month End reports.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Leased apartment homes, processing applications, collecting required documents, preparing leases and required documents for approval.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Property Manager
The Berry Company
Mt. Pleasant, SC, South Carolina
06.2013 - 03.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Residential Property Manager
Drucker And Falk Real Estate
Columbia, SC
10.2011 - 05.2013
- Oversaw management of 2 properties while providing general service to tenants.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Developed, reviewed and submitted property operating and capital budgets.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Commercial Property Manager
C.B. Richard Ellis
Charleston, SC
01.2010 - 11.2011
- Portfolio included 10 Warehouses, 9 Office Buildings, 3 Strip Malls and Regime Management. Total of 295 Tenants.
- Responsible for the building and grounds upkeep and coordinating maintenance repairs and follow up.
- Clerically was responsible for monthly financial reporting to 13 owners, Processing bills and collections.
- Prepared annual budgets and Common Area Maintenance (CAM) reimbursements to tenants Annually.
- Coordinated annual inspections for elevators, fire protection systems, building access systems, backflow prevention devices, and immediate response time on tenant repairs.
Regional Property Management
Palms Associates
Charleston, SC
11.2005 - 12.2009
- Communities in Portfolio 6. Total Units 1528.
- Opened 2 new lease up communities in the Charleston area. One hold company record for fastest lease up. (190 Units in 8 months)
- Supervise, motivate and performed annual reviews for as many as 48 employees.
- Developed and promoted 14 employees to higher positions within the company.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Increased NOI an average of 7% per year since 2005 and decreased delinquency from 12.5% to 2% during my employ.
- Vice President of Charleston Apartment Association in 2008. Co-Chairman of Membership Committee.
Senior Account Executive
Network Communications
Charleston, SC
04.2002 - 01.2005
- Responsible for all duties involved in the sales, marketing, production and customer service of 92 accounts in Charleston and its many submarket of the Apartment Finder Publication.
- Wrote and taught the following courses monthly to customers: Marketing Cheap to Free, Beginner Leasing, Advanced Leasing, Telephone Techniques as well as Choosing the Best Employees.
- Duties include but not limited to servicing of existing contracts, sales, quarterly production of publication and distribution of the magazine to customers.
- Participated in account billing, market analysis, budget planning and evaluation of the effectiveness of various products sold.
- Participated in the planning and implementation of trade shows. Won "Best of show 2 years in a row".
- Direct Member of Charleston Apartment Association Board of Directors 2005.
- Associate Member of the year of the Charleston Apartment Association 2003.
Property Manager/Field Trainer
Trammell Crow Residential
Charleston, SC
01.2000 - 05.2002
- Held several area manager as well as During my tenor I managed Southhampton, River Oaks, Ashley Knoll Apartment Communities-Charleston, SC.
Timeline
Property Manager
AdaLease Property Management
02.2022 - Current
Assistant Manager
Middleburg Management
03.2019 - 01.2022
Property Manager
The Berry Company
06.2013 - 03.2019
Residential Property Manager
Drucker And Falk Real Estate
10.2011 - 05.2013
Commercial Property Manager
C.B. Richard Ellis
01.2010 - 11.2011
Regional Property Management
Palms Associates
11.2005 - 12.2009
Senior Account Executive
Network Communications
04.2002 - 01.2005
Property Manager/Field Trainer
Trammell Crow Residential
01.2000 - 05.2002
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