Summary
Overview
Work History
Education
Skills
Certifications License
References
Certification
Timeline
Generic

Melinda Lewis

Newland,NC

Summary

I am a loyal, dependable, trustworthy person who loves to work with people. Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Certified Licensed Massage Therapist

Self-employed
07.2023 - Current
  • Enhanced client relaxation by incorporating various massage techniques and modalities.
  • Increased overall client satisfaction with customized treatment plans tailored to individual needs.
  • Reduced pain and discomfort for clients by providing targeted deep tissue massages.
  • Improved client mobility with specialized stretching exercises during sessions.
  • Demonstrated expertise in various massage modalities such as Swedish, deep tissue, sports massage, and prenatal massages to cater to diverse client preferences.
  • Optimized practice operations by managing inventory levels of supplies such as oils, linens, towels efficiently reducing costs while maintaining quality service delivery.

Licensed Insurance Agent/Receptionist Administrator

Cardinal Insurance LLC
10.2011 - 01.2023
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Expanded customer base through effective networking, cold calling, and relationship-building strategies.
  • Streamlined internal processes for improved efficiency and productivity within the agency.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Collaborated with underwriters to develop tailored insurance solutions for clients while managing risk exposure for the company.
  • Daily responsibilities included: computer skills, fax and copier skills, exchanging money, entering payments and deposits, answering phone, amending and issuing policies.
  • Built strong relationships with clients through consistent communication and excellent customer service.

Group Insurance Coordinator

Eben Concepts
12.2010 - 10.2011
  • Collected personal information from employees to enter into database files and set up insurance for each employee.
  • Obtained Accident and Health & Sickness License while employed with Eben Concepts.
  • Enhanced customer satisfaction by efficiently handling insurance claims and processing policy updates.
  • Streamlined office workflows for increased productivity, organizing and maintaining client files.
  • Collaborated with agents to develop comprehensive insurance plans tailored to individual clients'' needs.

Education

NC Board of Massage And Body Work Therapy -

Mayland Community College
Spruce Pine, NC
02.2022

NC License in Insurance Accident Health & Sickness - Insurance

Suntrust Bank
Johnson City, TN
01.2011

NC License in Insurance Property & Casualty - Insurance

Suntrust Bank
Johnson City, TN
01.2007

High School Diploma -

Avery County High School
Newland, NC
05.1985

Skills

  • Guest Relations
  • Office Administration
  • Financial Management
  • Document Management
  • Schedule Management
  • Data Analysis
  • Office Equipment Maintenance

Certifications License

  • NC License in Property & Casualty Insurance - 2007
  • NC License in Accident and Health & Sickness - 2011

References

  • Martha Hicks, Avery County Commissioner, 74 Hicks Buchanan Lane, Elk Park, NC, 28622, (828) 733-2891
  • Rhonda Greene, SECU Loan Officer, PO Box 664, Newland, NC, 28657, (828) 260-3930
  • L.D. Vance, Maintenance Cannon Hospital, 908 Turbyfill Road, Newland, NC, 28657, (828) 467-4478

Certification

North Carolina Property and Casualty License 2007

North Carolina Accident, Health and Sickness License 2011

North Carolina Board of Massage and Bodywork Therapy February 2022

Timeline

Certified Licensed Massage Therapist

Self-employed
07.2023 - Current

Licensed Insurance Agent/Receptionist Administrator

Cardinal Insurance LLC
10.2011 - 01.2023

Group Insurance Coordinator

Eben Concepts
12.2010 - 10.2011

NC Board of Massage And Body Work Therapy -

Mayland Community College

NC License in Insurance Accident Health & Sickness - Insurance

Suntrust Bank

NC License in Insurance Property & Casualty - Insurance

Suntrust Bank

High School Diploma -

Avery County High School

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