Microsoft Office
Melinda Lisle
Administrator - Records Management
King Hill,ID
Summary
Engaging Administrator with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve efficiency and reduce unfulfilled office needs. Skilled at researching and resolving discrepancies.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Administrative Assistant/Records Custodian
Elmore County Sheriff's Office
Mountain Home, ID
07.2019 - Current
- Executed record filing system to improve document organization and management.
- Managed all incoming and outgoing records requests, utilizing state statutes as guidelines, including criminal case records, public records requests, and internal personnel documents.
- Evaluate records retention and process policies for all Sheriff's Office departments to improve efficiency and implement new retention strategies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Screened visitors and issued badges to maintain safety and security.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
- Scheduled office meetings and client appointments for staff teams.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Interacted with vendors to purchase and set up equipment and services.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Offered technical support and troubleshot issues to enhance office productivity.
- Set up conference rooms, technology and materials to facilitate meetings.
- Created presentations to inform, motivate and persuade internal and external audiences.
- Booked airfare, hotel and ground transportation to coordinate office travel.
- Edited documents to improve accuracy of language, flow and readability.
- Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Managed relational database to store information for reference, reporting and analysis.
- Maintained company handbook to outline policies and provide insights to company mission and values.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Chief Operating Officer
OrthoPro Of Reno, Inc.
Reno, NV
06.2003 - 07.2022
- Refined organizational structure to consolidate, streamline and delineate necessary functions.
- Developed quarterly business plans to evaluate cost projections.
- Oversaw operations and coordinated with managers to increase quarterly profits by 19%.
- Reengineered departments to establish top-performing groups while decreasing costs by 12%.
- Oversaw business-wide changes to modernize procedures and organization.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Maintained P&L and shouldered corporate fiscal responsibility.
- Managed divisional marketing, advertising and new product development.
- Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
- Spearheaded over 100 third-party contract negotiations to obtain favorable pricing and scheduling parameters.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
- Developed and implemented recommendations for service improvement.
- Evaluated product or service by analyzing and interpreting data and metrics.
Education
Associate of Arts - Business Administration
Truckee Meadows Community College
Reno, NV 09.2006 - 05.2008
Skills
Process optimization
Meeting minutes
Office administration
Spreadsheet management
Travel planning
Human resource laws
Letter preparation
Policy and procedure modification
Office management
Business administration
Contract agreement preparation
Technical Support
Recordkeeping
Contract negotiations
Staff Management
Records destruction
68 WPM typing speed
Information security
Internal communications
Multi-line Telephone Systems
Filing and data archiving
Performance improvement
Program files maintenance
Compensation and benefits
Database administration
Software
EIS RMS
CPI - Open Fox
AS400
Certification
CJIS - ILETS Inquiry Certification
Timeline
FEMA ICS100 Incident Command
07-2022
CJIS - ILETS Inquiry Certification
06-2022
American Grant Writers Grant Classes
06-2022
Administrative Assistant/Records Custodian
Elmore County Sheriff's Office
07.2019 - Current
Associate of Arts - Business Administration
Truckee Meadows Community College
09.2006 - 05.2008
Chief Operating Officer
OrthoPro Of Reno, Inc.
06.2003 - 07.2022