Melinda Maleski
Chesapeake,VA
Summary
Results-oriented Sales Representative with extensive experience in driving sales, building client relationships, and optimizing customer solutions. Proven track record of exceeding sales goals and delivering value in complex sales environments. Demonstrated ability to negotiate and secure agreements, enhance client satisfaction, and contribute to team success. Adept at utilizing CRM tools and strategic sales techniques to achieve business objectives. Results-driven B2B professional with strong focus on team collaboration and strategic partnerships. Adept at driving business growth through effective communication, negotiation, and relationship management. Known for adaptability and reliability in meeting changing business needs, with keen understanding of market dynamics and customer requirements. Skilled in project management, market analysis, and sales strategy development.
Overview
15
15
years of professional experience
Work History
Sales Professional
Cox Communications
02.2018 - Current
- Drove significant sales performance improvements for the COE East region by strategically managing client interactions and developing tailored solutions
- Successfully negotiated and secured service agreements, ensuring alignment with company standards and client needs
- Collaborated with training teams, sales counselors, and leaders to enhance sales effectiveness and optimize customer experience
- Acted as a trusted advisor to clients, understanding their needs and providing impactful recommendations
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
Insurance Sales Representative Outbound/Inbound
Liberty Mutual
10.2020 - 04.2023
- Excelled in a high-pressure sales environment by consistently surpassing performance metrics and sales objectives
- Served as a primary point of contact, managing all phases of the sales process and ensuring complete customer satisfaction
- Developed new business opportunities by identifying and targeting high-potential prospects
- Generated leads through cold calling, email campaigns, and social media marketing initiatives.
- Sold commercial/personal auto, home, and life insurance products to individuals and business groups within assigned territory using consultative selling techniques.
- Adapted selling strategies based on individual client needs and preferences while maintaining compliance with state regulations.
- Increased policy sales by developing and maintaining strong relationships with clients.
Insurance Sales Specialist
GEICO
07.2013 - 10.2017
- Achieved top rankings in new business policy generation through effective customer engagement and comprehensive product knowledge
- Provided training and mentorship to new employees, demonstrating job functions and setting clear expectations
- Developed and implemented strategic sales approaches that contributed to company-wide success
B2B Sales Representative
FLOORMALL INC
01.2010 - 01.2013
- Consistently met or exceeded sales targets by strategically identifying opportunities for growth within assigned territories.
- Achieved consistent sales targets through effective communication and persuasive techniques.
- Optimized sales pipeline management through use of CRM tools, enabling more effective tracking of leads and opportunities.
- Identified potential customers and developed strategies to target them effectively.
- Negotiated contracts with clients to ensure maximum profitability.
- Researched industry trends, competitor offerings and customer feedback.
Skills
- Sales & Negotiation
- CRM & Database Tools
- Customer Relationship Management
- Strategic Planning
- Leadership & Collaboration
- Data-driven decision-making
- Technical understanding
- Relationship Management
Awards Recognition
- 2024 Top Inbound Sales Agent, 12/01/23, Recognized for outstanding performance in December, January, February
- 2022 Circle of Excellence Champion, 01/01/22, Top 5% nationwide
- 2021 Circle of Excellence Champion, 01/01/21, Top 5% nationwide
- 2019 Inbound Sales Winner's Circle Award, 01/01/19, Recognized for top sales performance
- 2019 Top COE Inbound Agent, 01/01/19, AMPLIFI Warehouse Dash
- Record Breaking Revenue Attainment, 03/01/19
- 2018 COE East Sales Excellence Award, 01/01/18, "All I Do Is Win" Winner
- Cycle Sales Elite Award, 01/01/16, Top 10% nationwide (2014, 2015, 2016)
Timeline
Insurance Sales Representative Outbound/Inbound
Liberty Mutual
10.2020 - 04.2023
Sales Professional
Cox Communications
02.2018 - Current
Insurance Sales Specialist
GEICO
07.2013 - 10.2017
B2B Sales Representative
FLOORMALL INC
01.2010 - 01.2013
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