Melinda Manigold
Aransas Pass,TX
Summary
Senior Medicare Sales Agent who is a detail-oriented team player with strong sales and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
35
35
years of professional experience
Work History
Licensed Medicare Specialist
AWL Dba Medicare Genius
08.2020 - Current
- Promoted to Senior Agent first year due to highest sales on team.
- Assisted clients with completion of applications and paperwork.
- Communicated with people from various cultures and backgrounds on application process.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Promoted products and services using upselling and other sales strategies.
- Developed sales leads from direct referrals, networking and targeted marketing campaigns.
- Obtained underwriting approval by completing application for coverage.
- Exceeded corporate quotas for monthly policy sales.
- Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Cross-sold insurance products to existing clients to reach sales targets.
- Utilized CRM software to manage client relationships.
- Analyzed customer needs to provide customized insurance solutions.
- Educated clients on insurance policies and procedures.
- Calculated premiums and established payment methods for sales.
- Finalized sales and collected necessary deposits.
Licensed Life and Health Insurance Agent
Family Heritage
01.2018 - 07.2020
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Finalized sales and collected necessary deposits.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Generated leads through cold-calling, networking and other outreach methods.
Outside Territory Sales Representative
Hill Country Dairies
04.2015 - 12.2017
- Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Proactively negotiated profitable contracts for product lines and performed cold-calling to senior leadership to expand territory sales.
- Resurrected and monetized dormant leads to build book of business and increase revenues.
- Built relationships with customers and community to promote long term business growth.
Food and Nutrition Manager
Lake Travis ISD
08.2010 - 08.2013
- Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
- Completed food and physical safety audits to verify health and well-being of staff members and patrons.
- Established and monitored staff schedules, made assignment sheets and monitored menus.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
Territory Sales Manager
Sysco Food Company
03.1989 - 06.2002
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Drove team revenue totals by bringing in top sales numbers.
- Carefully analyzed data to determine most effective sales strategies.
- Attended trade shows and industry events to promote company products and services.
- Established successful account relationships by building rapport and maintaining consistent communication.
Education
Bachelor of Science - Family And Consumer Sciences
Texas State University
San Marcos, TX12.1985
Skills
- Resource Information
- Application Support
- Effective Communication Skills
- Referral Coordination
- Telephone Etiquette
- Application Review
- Lead Generation
- Client Account Management
- Account Management
- Lead Prospecting
- Customer Needs Assessment
- Client Service
- Sales Closing
- Product and Service Sales
- Retention Strategies
- Closing Talents
Accomplishments
Top Sales Agent for Most Quarters of last 3 years of Employment on a team exceeding 150 agents.
Timeline
Licensed Medicare Specialist
AWL Dba Medicare Genius
08.2020 - Current
Licensed Life and Health Insurance Agent
Family Heritage
01.2018 - 07.2020
Outside Territory Sales Representative
Hill Country Dairies
04.2015 - 12.2017
Food and Nutrition Manager
Lake Travis ISD
08.2010 - 08.2013
Territory Sales Manager
Sysco Food Company
03.1989 - 06.2002
Bachelor of Science - Family And Consumer Sciences
Texas State University