Melinda Martin
Pauls Valley,OK
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Dedicated Office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Pauls Valley Urgent Care
08.2019 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
CNA
Pauls Valley Urgent Care
08.2019 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Cook
Paoli Public Schools
08.2020 - 01.2024
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Education
High School Diploma -
Paoli High School
Paoli, OK05.2005
Skills
- Mail Sorting
- Customer Service
- Correspondence Drafting
- Office Administration
- Telephone Etiquette
- Scheduling Appointments
- Office Supplies Inventory Management
- Sensitive Information Handling
- Front Office Management
Timeline
Cook
Paoli Public Schools
08.2020 - 01.2024
Front Desk Receptionist
Pauls Valley Urgent Care
08.2019 - Current
CNA
Pauls Valley Urgent Care
08.2019 - Current
High School Diploma -
Paoli High School
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