Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Loan Specialist
TD Bank NA
08.2017 - Current
Verify and analyze title issues, odometer readings, and VIN numbers to finalize transactions.
Stayed up-to-date on all state laws and licensing requirements to complete accurate and efficient reviews.
Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Customer Relations Representative
TD Bank NA
02.2016 - 07.2017
Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Followed up with customers about resolved issues to maintain high standards of customer service.
Account Manager
Windstream Enterprise
05.2011 - 05.2016
Built relationships with customers and community to establish long-term business growth.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding quotas.
Project Coordinator
Windstream Telecommunications
07.2008 - 05.2011
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Kept projects on schedule by managing deadlines and adjusting workflows.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.