Melinda Meyer
Easley,SC
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges with dedication and enthusiasm.
Overview
17
17
years of professional experience
Work History
Loan Specialist
TD Bank NA
08.2017 - Current
- Verify and analyze title issues, odometer readings, and VIN numbers to finalize transactions.
- Stayed up-to-date on all state laws and licensing requirements to complete accurate and efficient reviews.
- Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Customer Relations Representative
TD Bank NA
02.2016 - 07.2017
- Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Account Support Manager
Windstream Enterprise
05.2011 - 05.2016
- Worked with sales team to collaboratively reach targets, consistently met quota.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Project Coordinator
Windstream Telecommunications
07.2008 - 05.2011
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Liaised between departments to facilitate communication and kept appropriate parties updated on project developments.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
Business
Greenville Technical College
Skills
- Problem-solving
- Detail-oriented
- Time management
- Customer service
Timeline
Loan Specialist
TD Bank NA
08.2017 - Current
Customer Relations Representative
TD Bank NA
02.2016 - 07.2017
Account Support Manager
Windstream Enterprise
05.2011 - 05.2016
Project Coordinator
Windstream Telecommunications
07.2008 - 05.2011
Business
Greenville Technical College