Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Have performed multiple jobs where data entry was a must.
Able to have good relationships with people. Regardless of sex, race, creed or political preference.
Overview
19
19
years of professional experience
Work History
Office Manager/Loan Officer
Speedy Loans
09.2011 - 05.2014
Developed strong relationships with customers through high levels of customer service.
Assisted customers in understanding loan terms and conditions to make informed decisions.
Originated, reviewed, processed, closed, and administered customer loan proposals.
Submitted loan applications to underwriter for verification and recommendations.
Maintained strict confidentiality of bank records and client information.
Collaborated with other departments to promptly process loan applications.
Examined customer loan applications for loan approvals and denials.
Compiled database of loan applicants' credit histories, financial statements and other financial information.
Developed and implemented marketing campaigns to attract new customers.
Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
Processed loan applications and monitored progress from start to finish.
Evaluated loan requests and documents to verify accuracy and completeness.
Assisted customers with completing loan applications and other paperwork.
Approved loan applications based on customer creditworthiness and provided detailed financial advice.
Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Supervised loan personnel and motivated to maintain customer service and performance standards.
Researched and updated industry knowledge on changing legislation and regulations.
Sr. Nurse Tech
Stilwell Memorial Hospital
04.2004 - 06.2010
Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
Aided patients with personal hygiene by giving baths, dressing and assisting in feeding.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Provided personal hygiene assistance, giving baths and performing dress changes for patients.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Provided prompt and accurate services such as CPR and first aid during emergencies.
Prepared and maintained records of patient progress and services performed to report changes in patient condition.
Administered medications according to physicians recommended dose. (Oral, IV, IM)
Corresponded with appropriate doctors to report any changes occurring in patients' health.
Interviewed patients to current symptoms and medical histories.
Worked with staff to develop and implement treatment plans.
Administered medication according to each patient's medical charts and recorded vitals such as blood pressure, temperature and pulse.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Upheld infection control and prevention policies across different patient-facing areas.
Certified Nursing Assistant
Cherokee Nation Home Health
08.1995 - 03.2000
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
Educated patients and family members on best home care practices for healing and recovery.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Helped patients complete range of motion exercises to prevent loss of function during care.
Upheld infection control and prevention policies across different patient-facing areas.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Followed directions of licensed nurses to administer medications and treatments.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Customer Service Representative/Loans and Advances Clerk at Speedy Cash LoansCustomer Service Representative/Loans and Advances Clerk at Speedy Cash Loans