Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melinda Moore

New Carlisle,OH

Summary

Dynamic leader with extensive experience at Resident Home Association, adept in policy implementation and medication management. Excelled in coordinating comprehensive care and fostering community integration, showcasing strong administrative skills and a commitment to safety protocols. Proven track record in staff development and financial supervision, enhancing client care and operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Group Home Manager

Resident Home Association
Dayton, OH
10.2016 - Current
  • Coordinated community activities to promote social skills and community participation.
  • Served as a liaison between families and guardians and agency staff ensuring proper communication among all parties involved.
  • Ensured that all necessary safety protocols were followed while providing care in the home environment.
  • Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
  • Collaborated with other healthcare professionals such as psychiatrists, psychologists, therapists to provide comprehensive care services for clients.
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Prepared and maintained budgets, personnel records or training manuals.
  • Developed, implemented, and monitored individual service plans to ensure that the clients received quality care.
  • Scheduled residents' appointment and provided transportation to physician and therapy visits.
  • Maintained accurate records of client attendance, progress notes, medications, and incident reports.
  • Provided direct supervision and support for staff members to ensure compliance with established policies and procedures.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Planned weekly menus based on nutritional requirements of each resident and maintained food inventory levels accordingly.

Direct Support Professional

Resident Home Association
Dayton, OH
07.2014 - 10.2016
  • Documented current patient information to update vital signs, behaviors, and eating habits.
  • Accompanied individuals on outings to promote independence and integration into the community.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted individuals in development of social skills to become integrated in community.
  • Maintained detailed records of services performed on clients.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Transported clients to doctor's appointments and errands.
  • Assisted individuals with daily living activities such as bathing, dressing, and grooming.

Administrative Assistant

Springfield Family Dental
Springfield, OH
02.2013 - 03.2014
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Greeted visitors and provided general information about the company.
  • Developed and maintained filing systems for confidential documents and records.
  • Managed database systems containing customer contact information.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Maintained inventory of office supplies and placed orders when necessary.
  • Scheduled appointments between clients and customers and internal staff members.
  • Monitored customer account details for non-payments, delayed payments, and other irregularities.

Education

Photography Certification - Photography

Clark State Community College
Springfield, OH
05-2009

High School Diploma -

Tecumseh High School
New Carlisle, OH
06-1992

Skills

  • Policy and procedure implementation
  • State reporting requirements
  • Medication management
  • First aid and CPR
  • Administrative duties
  • Staff scheduling
  • Financial supervision of clients
  • scheduling doctor appointments
  • Resident documentation

Certification

  • CPR
  • First Aid
  • Delegated med administration

Timeline

Group Home Manager

Resident Home Association
10.2016 - Current

Direct Support Professional

Resident Home Association
07.2014 - 10.2016

Administrative Assistant

Springfield Family Dental
02.2013 - 03.2014

Photography Certification - Photography

Clark State Community College

High School Diploma -

Tecumseh High School

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Melinda Moore