Overview
Work History
Education
Skills
Timeline
Generic

Melinda Morales

San Antonio,TX

Overview

11
11
years of professional experience

Work History

Trust and Safety Analyst

Apex Systems
05.2022 - Current
  • Managed emergency response initiatives, coordinating resources effectively during critical situations.
  • Maintained up-to-date knowledge of relevant laws and regulations, facilitating compliance across the organization.
  • Leveraged data analysis skills to track key safety metrics, informing decision-making processes related to resource allocation.

Owner

Melinda's Cookie Jar
09.2021 - Current
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Consistently working on themed menus for holiday seasons.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Content Moderator

TaskUs
03.2018 - 04.2022
  • Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
  • Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
  • Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
  • Reduced response time for content review, ensuring a safer online environment for users.

Assistant Supervisor Culinary

SeaWorld
03.2014 - 03.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Worked with management team to implement proper division of responsibilities.
  • Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Education

High School Diploma -

South West Highschool
San Antonio, TX
06-2016

Skills

    ServSafe certification Number: 7566652

Timeline

Trust and Safety Analyst

Apex Systems
05.2022 - Current

Owner

Melinda's Cookie Jar
09.2021 - Current

Content Moderator

TaskUs
03.2018 - 04.2022

Assistant Supervisor Culinary

SeaWorld
03.2014 - 03.2018

High School Diploma -

South West Highschool

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Melinda Morales