Melinda Morales
San Antonio,TX
Overview
11
11
years of professional experience
Work History
Trust and Safety Analyst
Apex Systems
05.2022 - Current
- Managed emergency response initiatives, coordinating resources effectively during critical situations.
- Maintained up-to-date knowledge of relevant laws and regulations, facilitating compliance across the organization.
- Leveraged data analysis skills to track key safety metrics, informing decision-making processes related to resource allocation.
Owner
Melinda's Cookie Jar
09.2021 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Consistently working on themed menus for holiday seasons.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Content Moderator
TaskUs
03.2018 - 04.2022
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Reduced response time for content review, ensuring a safer online environment for users.
Assistant Supervisor Culinary
SeaWorld
03.2014 - 03.2018
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
High School Diploma -
South West Highschool
San Antonio, TX06-2016
Skills
ServSafe certification Number: 7566652
Timeline
Trust and Safety Analyst
Apex Systems
05.2022 - Current
Owner
Melinda's Cookie Jar
09.2021 - Current
Content Moderator
TaskUs
03.2018 - 04.2022
Assistant Supervisor Culinary
SeaWorld
03.2014 - 03.2018
High School Diploma -
South West Highschool