MELINDA ORTIZ
Summary
Proactive Administration Clerk with editing and proofreading expertise and understanding of [Software]. Proven success organizing information while managing emails and calls for various personnel.
Overview
5
5
years of professional experience
Work History
Administration Clerk
Kings Harbor Dialysis Center
05.2021 - Current
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
- Scheduled appointments and managed calendars for staff members.
- Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
- Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
- Expedited document processing times by utilizing advanced software tools for scanning, indexing, and archiving purposes.
- Enhanced communication within the department by establishing a centralized email system.
- Answered over [Number] calls each day on multi-line telephone systems, supporting communication needs of [Number] staff members.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assisted with onboarding of new employees.
Timeline
Administration Clerk
Kings Harbor Dialysis Center
05.2021 - Current