Melinda Paljevic
Glendale,NY
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Human Resources Generalist
Marriott International
03.2023 - Current
- Create and maintain new hire and personnel files and enter them into Human Resources Information Systems and ensure accurate maintenance of all employee records and files (e.g., interview documents, I9's)
- Coordinate and conduct applicant reference checks, background checks, motor vehicle checks, and social security number verification
- Scheduled and prepared new hire orientation sessions and onboarding activities to ensure successful transition into the organization
- Coordinated employee benefits including health insurance plans, 401k savings plan, vacation and sick leave policies and other programs and worked on 401(k) administration, FMLA and workers' compensation claims and benefits
- Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments
- Drafted department-specific employee announcements
- Organized company events such as team building exercises or holiday parties to foster a positive work environment
- Assist and support management and the leadership team with handling and resolving Human Resources issues and investigate employee complaints or grievances related to workplace issues or violations of policy
- Manage interviews, hiring paperwork, and onboarding for additional staff
- Evaluated job applications received from potential candidates against established criteria for job qualifications
- Maintain job descriptions, performance evaluation forms, employee handbooks, and other HR related documents
- Train new hires on Human Resources processes, programs, policies, information systems, etc and assist them with internal and external transfer requests and procedures
- Monitor and assist managers/ supervisors with hiring processes and issues
- Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards
- Answer phone calls and record messages
- Created and uploaded weekly union reports to union database
Case Manager
EAC Network, Abusive Partner Intervention Program
07.2021 - 02.2023
- Managed a caseload of 50 clients or more for 16/26 weeks for APIP
- Contacted clients to schedule assessments and upload results to database while monitoring client progress through regular follow-up contacts
- Advised staff members on effective strategies for working with challenging client behaviors
- Adhered to ethical principles and standards to protect clients' confidential information
- Co-facilitated APIP group meetings during evenings and weekends
- Referred clients to detox and rehabilitation centers, outpatient treatment programs, and inpatient treatment programs if requested by referral from court
- Assessed clients' needs, developed service plans and monitored progress towards goals and provided crisis intervention support for clients in emergency situations
- Prepared and presented written status reports to the criminal justice system in a timely manner regarding clients' progress for APIP, Domestic Violence treatment, DWI cases, and mental health treatment
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases on a daily basis
- Completed follow-up paperwork, maintained complete client records and had them available for inspection by supervision
- Took the initiative to learn how to install and accept payments for clients who are mandated to wear a
SCRAM ankle bracelet (secure continuous remote alcohol monitoring) - Prepared and maintained an excel sheet to keep track of clients who made payments for SCRAM
- Took the initiative to learn AEP (Alcohol Education Program)
- Maintained thorough knowledge of different programs policies and procedures throughout company and provide high-level customer service training to new employees
Assisted with screening clients during drug testing
Intern
EAC Network, Brooklyn TASC
01.2020 - 03.2020
- Assisted forensic case workers with drug testing and uploading results to database
- Conducted and assisted with client evaluations and uploading evaluations to database under supervision
- Referred clients to detox and rehabilitation centers, outpatient treatment programs, and inpatient treatment programs under supervision
- Filed client's information to keep the work space organized
- Continually updated a leadership resume and honed skills by participating in various trainings
Sales Associate
Bloomingdale's
01.2020 - 03.2020
- Met selling goals for departments
- Streamlined inventory management to eliminate the need for stock replenishment
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment
- Established personal connections with customers, exceeding customer service expectations
- Performed a full audit of inventory and sales reports, ensuring accuracy
- Processed transactions using a point-of-sale system
- Organized stockroom shelves according to size, color or style
- Provided accurate information about products, prices and services and maintained up-to-date knowledge of store merchandise and policies
Seasonal Sales Associate
Bloomingdale's
12.2018 - 01.2019
Office Assistant
Manhattan Painting INC.
08.2018 - 12.2018
- Created invoices and proposals
- Scheduled meetings for potential jobs over the phone or via email
- Replied to emails in a timely manner for job offers
- Handled clients requests and maintained accurate notes for each request
Occupational Medicine Technician
HealthCor
03.2018 - 07.2018
- Conducted: Federal/non-federal drug testing, breath alcohol testing, Department of Transportation physicals, urinalysis, audiometry test, pulmonary/respiratory tests, visions test, automatic/ manual blood pressure
- Filed to maintain an organized work area
- Front desk receptionist duties when needed
- Adhered to all safety policies and procedures while working in the lab environment
- Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems
Receptionist, Work Study at Counseling and Wellness Office
St. Joseph's University
01.2018 - 05.2018
- Greeted visitors and provided them with assistance
- Coordinated and handled incoming calls from clients on a daily basis
- Scheduled appointments for clients and other visitors
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies, and verifying receipt of supplies
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary
- Created and maintained bulletin boards each month related to counseling, mental health, and to bring awareness to mental health disorders
- Assisted with organizing events the office held
Education
MBA -
St. Joseph University
Brooklyn, NY07.2024
Bachelor of Arts -
St. Joseph's University
Brooklyn, NY05.2021
High School Diploma -
Grover Cleveland High School
Ridgewood, NY06.2017
Skills
- Fluent in Albanian
- Customer service
- Time management
- Computer literacy
- Communication skills
- Microsoft excel
- Microsoft word
- Microsoft Outlook
- Cashiering
- Multitask
- Administrative Experience
- Public Speaking
Languages
Albanian
Native or Bilingual
Timeline
Human Resources Generalist
Marriott International
03.2023 - Current
Case Manager
EAC Network, Abusive Partner Intervention Program
07.2021 - 02.2023
Intern
EAC Network, Brooklyn TASC
01.2020 - 03.2020
Sales Associate
Bloomingdale's
01.2020 - 03.2020
Seasonal Sales Associate
Bloomingdale's
12.2018 - 01.2019
Office Assistant
Manhattan Painting INC.
08.2018 - 12.2018
Occupational Medicine Technician
HealthCor
03.2018 - 07.2018
Receptionist, Work Study at Counseling and Wellness Office
St. Joseph's University
01.2018 - 05.2018
MBA -
St. Joseph University
Bachelor of Arts -
St. Joseph's University
High School Diploma -
Grover Cleveland High School
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